Akins of Winder - Service Center

I have been an Akins Ford customer since 1966 and have never been disappointed with their performance. Everyone from the clean-up guys to the owner and everyone in between have been professional yet fami never been disappointed with their performance. Everyone from the clean-up guys to the owner and everyone in between have been professional yet family-friendly to their customers. I most recent service/repair was handled very well and my service contact, Christian Escoe, really stayed in contact with me through the process. Thanks to everyone involved at Akins Ford. More

Scheduled a mobile service for routine oil change. I have used the service in the past with no problem. This time, I was given a window from 9:00 to 12:00 for the service. I received a text from the I have used the service in the past with no problem. This time, I was given a window from 9:00 to 12:00 for the service. I received a text from the tech around 7:30 stating that I was his third scheduled visit of the day. Around 11:15 I received another text stating he was just leaving his first visit and on the way to his second visit. I knew then he would not make the scheduled window. I asked what time he felt he would arrive and I was told it would now be 2:00 pm. Once he arrived, I spoke with him and he said he had calls dispatched in Cleveland GA and Homer GA. Cleveland is 1 hour and 15 minutes from my house. The tech performed great service, but the scheduling failed him. I was very satisfied with the technician and his service but the scheduling was a failure from the start. It should not take 5 hours waiting for a service to be performed. Never had any issues with the service department at Akins. They are always on time and provide great communication. More

Service technician Michael Joyce provided service at my home, incredible experience. Michael was professional, fast and efficient. I would welcome him back anytime. home, incredible experience. Michael was professional, fast and efficient. I would welcome him back anytime. More

Ford Edge was stumbling while driving slow. Called Akins, they set up a ride along with a service advisor. Service advisor (Ashton) agreed and set up drop time for the vehicle the next day fo Called Akins, they set up a ride along with a service advisor. Service advisor (Ashton) agreed and set up drop time for the vehicle the next day for diagnosis & repair. Took a full week before we got the vehicle back, however it was fixed & working properly when we picked it up. Chris, Service Advisor, sent several texts to keep us updated. Overall was very happy with the service. More

I have dealt with Akins for 25 years and always had Great service and many vehicles to choose from!!! service and many vehicles to choose from!!! More

Akins has always helped me with all my problems and issues Neal Wray is an excellent salesman and always takes the time to understand customer needs issues Neal Wray is an excellent salesman and always takes the time to understand customer needs More

Work done in good time and done right while I waited in comfortable waiting room comfortable waiting room More

This is the best dealership around. Service department is top notch and they always exceed my expectations. Highly recommend. I will be a customer for life. Service department is top notch and they always exceed my expectations. Highly recommend. I will be a customer for life. More

Awesome dealership. I drive from Gainesville to Winder because of the service! Always polite and professional! I drive from Gainesville to Winder because of the service! Always polite and professional! More