Akins of Winder - Service Center

Great service. Great customer experience. Nice service department very trained employees. Great sale personal. Lots of cars and Trucks Great customer experience. Nice service department very trained employees. Great sale personal. Lots of cars and Trucks More

Service appointments seem to be an issue in that it takes 2 or 3 weeks at least to get in with an issue. Warranty issues seem to take even longer. 2 or 3 weeks at least to get in with an issue. Warranty issues seem to take even longer. More

Scheduled my appointment a month in advance, dealer is very good so they stay busy! Advisor contacted to give me reminder of the appointment. All things were on the RO from original appointment when I arr very good so they stay busy! Advisor contacted to give me reminder of the appointment. All things were on the RO from original appointment when I arrived to drop off with Erica. She did walk around on vehicle with me present and truck went straight in for maintenance and a recall. Advisor even offered a ride to work. Had vehicle dropped off to me at work ahead of projected completion. All work appeared complete and cleanly done!! Really like the inspection process and updates on vehicle through maintenance process. Want to note advisor was very knowledgeable and new of items in need for service interval. Thanks Erica and Akins!! More

As always; this was a wonderful experience. Vehicle is smooth and rides great. Thank you for everything. Vehicle is smooth and rides great. Thank you for everything. More

Only dealership I will use. Best in the South. Will was super great to help me. Best in the South. Will was super great to help me. More

Always AMAZING SERVICE. I had a broken hood release cable. Eric Matte made me feel so comfortable and kept me up to date. Even found out my Max Warranty covered it. My Jee I had a broken hood release cable. Eric Matte made me feel so comfortable and kept me up to date. Even found out my Max Warranty covered it. My Jeep Renegade is my retirement vehicle and the service was INCREDIBLE. Note: the waiting area with coffee, drinks and munchies along with TV and comfortable chairs helps tons. :) More

Aikens is a great place to purchase a vehicle. Customer service is very good and very friendly Customer service is very good and very friendly More

Glad to have an oil change take less than 2 hours. Had an appointment and arrived just before. Was back on the road about 50 minutes later. Much better than it's been in the past. Still rely on this d Had an appointment and arrived just before. Was back on the road about 50 minutes later. Much better than it's been in the past. Still rely on this dealership for service for vehicles purchased from them. More

I will never support a dealership that treats their service customers the way this Dealership does. Call run around and deflect so they do not have to work a case number. 2 week minimum before they e service customers the way this Dealership does. Call run around and deflect so they do not have to work a case number. 2 week minimum before they even look at the truck? C'Mon.... Customer Service is the #1 thing people should look at. Not when you want to buy, but when you need Service etc. That is how a company should be judged, and Aikens failed. Everyone should rethink going here. More