Akins of Winder - Service Center

I will never support a dealership that treats their service customers the way this Dealership does. Call run around and deflect so they do not have to work a case number. 2 week minimum before they e service customers the way this Dealership does. Call run around and deflect so they do not have to work a case number. 2 week minimum before they even look at the truck? C'Mon.... Customer Service is the #1 thing people should look at. Not when you want to buy, but when you need Service etc. That is how a company should be judged, and Aikens failed. Everyone should rethink going here. More

The remote service they provide is great. Colton arrive when he said he would be here and performed all service requested. Colton arrive when he said he would be here and performed all service requested. More

Akins Ford Service Department goes out of their way to meet the customer’s expectations. meet the customer’s expectations. More

Akins has been great to work with, I’ve taken several vehicles to them lately for service and repairs. It is a two hour drive one way for me, and I have to pass several other dealers to get to them. Akin vehicles to them lately for service and repairs. It is a two hour drive one way for me, and I have to pass several other dealers to get to them. Akins is on another level from the normal dealer experience and I will be happy to continue to make the drive. Have been a customer in some capacity now since 1995. More

I had great service on this visit & very satisfied with Joshua he was very friendly, knowledgeable and was so willing to help me. He also went above & beyond to talk with my husband on what they found Joshua he was very friendly, knowledgeable and was so willing to help me. He also went above & beyond to talk with my husband on what they found on my vehicle. thank you Joshua More

Very clean. Very efficient. I will be back for future services. Delivered on all my needs. Very efficient. I will be back for future services. Delivered on all my needs. More

The people at Akins are very professional, courteous, friendly and showed an interest in taking care of the customer. thanks friendly and showed an interest in taking care of the customer. thanks More

Great service, professional staff, very courteous. I will definitely do business with Akin Ford again. I will definitely do business with Akin Ford again. More

"The Service Dept was the best I've ever experienced. The staff was courteous and professional. The waiting area was clean and comfortable." I agree 100% with this reviewers comments. Akins gave me the d The staff was courteous and professional. The waiting area was clean and comfortable." I agree 100% with this reviewers comments. Akins gave me the distinct impression they were very interested in helping me.I never got the impression they were going to make excuses about why they could not update the software on my 2015 Town and Country in a timely manner per my agreed upon appointment. I never heard the word "no" the whole time I was there. Very positive experience that made my day..! I think I have found a competent dealer that understands what customers want and expect from a service department........exactly what it says...SERVICE..! More

I’ve owned ford cars and trucks most of my life. Aikens ford is without sought the absolute best service I’ve ever received from any service department. Great location to have your automotive needs Aikens ford is without sought the absolute best service I’ve ever received from any service department. Great location to have your automotive needs done. More