Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back

Al Deeby Chrysler Dodge Jeep Ram - Service Center

Clarkston, MI

1.6
15 Lifetime Reviews Review Dealership

15 Reviews of Al Deeby Chrysler Dodge Jeep Ram - Service Center

Sort by
October 31, 2019

"Cable replacement dodge dart"

- unhappy

Took car in cable replacement for reverse lock out said i need to buy cable so i did charged labor and said needed different cable when take chages off of first cable parts charged 25 percent more to take back cable they ordered for me based on their recommendation I got ripped off I always liked this dealership before

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
kirk brown
March 03, 2018

"Customer Service Plus"

- Borowski3

The service guys always meet you with a smile and try to accommodate your needs as best as possible! if the service is going to take longer than anticipated, they communicate and keep you updated.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Clayton & Guy
December 29, 2017

"service department"

- Wilber

They could not have been more helpfull, they were quick and complete and got me back on the road with no delay The service manager got envolved and gave directions and the problem was corrected and I was on the road Thank you again

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service manager on 12/26/2017
December 29, 2017

"Turned away with safety recall S61"

- Caleb

After calling 3 times, 15 minutes on hold, setting up an appointment online, and driving there, AlDeeby was too busy to fix my safety recall.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service desk
December 19, 2017

"Awesome!"

- Slkbear1

Hassle free repair ! Got right in, my rental car was waiting for me . I was called promptly with updates. Best visit to date! Collin was super friendly and very helpful.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Collin
August 27, 2016

"Check all reviews from all websites! Service department is a"

- Angry consumer

TRUST THE REVIEWS PEOPLE!!!!! I WISH I DID!!!! BUYING MY CARS YES I SAID CARS AS IN WE HAVE BOUGHT MULTIPLE CARS FROM THEM SO WE SHOULD GET SOME KIND OF RESPECT FROM THEIR SERVICE DEPARTMENT. NO NO NO THEY DONT GIVE A RATS A** ABOUT NO ONE IN THE SERVICE DEPARTMENT!!! FIRST OF ALL, AS PROMISED MEANS NOTHING TO GEORGE OR ANY OF HIS EMPLOYEES, DONT WAIT ON THEM TO CALL YOU EITHER BECAUSE THEY DONT. CAR IS A QUICK FIX, WILL BE DONE LATER TODAY... NOTHING.... SORRY ABOUT THAT IT WILL BE DONE TOMORROW MORNING WE CALL AND STILL NOTHING!! THE 3RD DAY WE DIDNT EVEN GET A PHONE CALL!!! SIMPLE REPAIRS TURN INTO 5 DAYS!!! PLUS, THEY FIX ONE THING AND SOMETHING ELSE BREAKS WHILE ITS THERE BEING FIXED. THANK GOD ITS UNDER WARRANTY BECAUSE THESE PEOPLE ARE A JOKE!!!! FROM THE TIME YOU PULL IN TO THE "MANAGER" SITTING IN THE OFFICE DOING NOTHING TO HELP BUT SAY IM SORRY BASICALLY NOTHING HE CAN DO, GREG OR GEORGE WHATEVER HIS NAME IS. AL DEEBY HIMSELF SHOULD BE ASHAMED OF THIS. FLAT OUT RIDICULOUS. HOPEFULLY SOMEONE STARTS SHOWING HIM THESE BEFORE THAT SERVICE DEPT. OR THE WHOLE DEALERSHIP GOES DOWN. AGAIN THIS ISNT MY FIRST TIME HAVING ISSUES, MULTIPLE ISSUES!!! WILL BE CONTACTING THE BBB ON MONDAY. THIS IS JUST DISGUSTING. LIKE I SAID, LISTEN TO THE REVIEWS.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
All service guys and the "manager" george or greg
June 07, 2016

"Horrible Service Department - Don't go there!"

- Laura28

The service department at this dealership is HORRIBLE! You wait over an hour for a simple oil change and on a recent (my LAST) visit I told them I had to leave by a certain time. An hour and 20 minutes later I go to the service desk to see if my car was ready and it was still sitting there! Hadn't been touched. Management shows a complete disregard for their customers time and clearly aren't concerned with repeat business. I purchased 2 cars there but will take my business elsewhere from now on.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Didn't provide name
January 05, 2016

"SERVICE"

- BelleS16

The service is always outstanding here. I've had my Grand Cherokee in numerous times for routine maintenance. The staff is top notch, always willing to go the extra mile.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
George Krause
January 05, 2016

"Great service"

- Dc1234

Great service, very helpful and knowledgeable great waiting area, all employees were friendly. I would recommend this dealership to all my friends and family for service and sales

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Collin and Dave
January 05, 2016

"Service"

- Lo

I came in for service on my car. Everyone was super friendly. I was impressed on how quick they were and more importantly, the problem was found and fixed the first time. I definitely will come here for further services and strongly recommend.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Collin
1
1 - 10 of 15 results