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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,069 Reviews

7,069 Reviews of Al Hendrickson Toyota - Service Center

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December 30, 2020

I liked Oscar a lot. He explained things very well, went thru paperwork and gave accurate timing for service. Friendly and answered questions. Very nice to deal with! More

by paper32000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Dec 30, 2020 -

Al Hendrickson Toyota responded

We are thrilled that Oscar made your service visit so positive! Thank you for trusting Al Hendrickson Toyota with your time and business. Happy New Year!

December 30, 2020

Wonderful!!! I am visiting the Boca area for a few months and needed to have my Highlander serviced. From the call when they told me they could get me in right away to Shedrick helping me immediately More

by JULIELEEMCKINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Dec 30, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting the Al Hendrickson Toyota team with your business! We are very proud to have Shedrick on our team, and it is fantastic to hear that he delivered such a successful service experience. Drive safely in your Toyota Highlander, and we hope to see you again down the road!

December 30, 2020

We always find the service department helpful and accommodating. Jarrett always explains any issue so that I can understand it. Will be back soon for service. More

by BTRESLEY
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Al Hendrickson Toyota, and we will be sure to let Jarrett know that you appreciate his help. We look forward to your next visit!

December 30, 2020

The service was excellent, Chris at the service desk was awesome. I’m very impressed with efficiency of your dealership. I have been in Al Hendrickson Toyota client for 25 years and will continue to do so.T More

by CATHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Al Hendrickson Toyota responded

Wow, we cannot thank you enough for your many years of loyal business! We appreciate your kind words about Chris and the service team. We look forward to welcoming you back to Al Hendrickson Toyota next time! Thank you.

December 29, 2020

Great Service i will definitely recommend customers here cuz they give great service everyone was very pleasant and I thank them for their service very great service More

by lolitacarswell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Dec 29, 2020 -

Al Hendrickson Toyota responded

We can't thank you enough for your business and your kind recommendation of our team! Your support means a lot to us here at Al Hendrickson Toyota. Happy holidays!

December 29, 2020

Excelent service.Very good company.I will keep getting my car there. Is very need and clean.They get you car very fast for service. More

by TSYAWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Al Hendrickson Toyota responded

Thank you so much for choosing Al Hendrickson Toyota for your auto service needs! We are glad that you can depend on our team for quick, thorough service. Have a wonderful day!

December 29, 2020

I had no appointment and needed a new battery. Christos I had no appointment and needed a new battery. Christos was very courteous. I was out of there in just under an hour. You are the only people who More

by TOMBARW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Al Hendrickson Toyota responded

We truly appreciate you choosing Al Hendrickson Toyota for all of your auto service needs and are very glad to hear that your recent visit went so smoothly. Thank you for your continued support!

December 28, 2020

Always fair, friendly and affordable. Service waiting area is clean, neat and has good tv reception. Jarrett Elder is always friendly and takes the time to explain the service problem with my car. More

by jackiesonders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Al Hendrickson Toyota responded

Jackie - Thank you so much for the glowing feedback! We are delighted that you can depend on Jarrett and our team to take excellent care of you and your vehicle. Hope to see you again at Al Hendrickson Toyota!

December 28, 2020

Everything went smooth and well as promised! Nice friendly service with a smile. Timeframe was accurate and there were no surprises. Great Service was provided! More

by asti112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! We strive to deliver efficient and accommodating service, and it is excellent to hear that this was reflected in your time working with the Al Hendrickson Toyota team. We appreciate your business and hope to work with you again down the road. Safe travels!

December 28, 2020

Last month, I brought my Corolla for a front brake job. Ever since something was wrong. Turned out that after the job , one brake caliper has one bolt missing and one bolt loose. I know because I remove th More

by signup0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Al Hendrickson Toyota responded

This is a concerning review to read. I assure you that it is never our intention to mislead our customers here, and I would be more than willing to speak with you directly about the brakes on your vehicle. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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