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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
2,228 Lifetime Reviews Review Dealership

2,228 Reviews of Al Hendrickson Toyota - Service Center

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April 17, 2021

"I have for the past 30 years purchased my Toyota's from..."

- svlaskody

I have for the past 30 years purchased my Toyota's from Al Hendrickson and wouldn't purchase any other vehicle. Pleased with selling department and most pleased with service department rendered by Chris Kulazidis who has been my top man in the service department. He has been most knowledgeable, friendly and cooperative. I always look for his service. Thank you.

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Yes
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April 15, 2021

"Excellent service as expected from Shedrick. The drivers..."

- CARD

Excellent service as expected from Shedrick. The drivers John and Damian transported me from and to the dealership while my vehicle was being serviced in style as usual. All the associates I came in contact with gave Excellent and professional service.

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Apr 15, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that John, Damian, and Shedrick delivered such a seamless service experience. Safe travels, and we will be sure to pass on the kind words! - The Al Hendrickson Toyota team

April 12, 2021

"Jarrett amazing person kind, smart dedicated to his work..."

- Latataenciso32

Jarrett amazing person kind, smart dedicated to his work respect your time I highly he knows his job and always friendly I highly recommend him

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Yes
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Apr 12, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing so many kind words about Jarrett! We really appreciate you choosing Al Hendrickson Toyota for your auto service needs and are delighted that you're satisfied with our service. Hope to see you next time!

April 11, 2021

"I always choose Jarrett as my advisor because he very..."

- WALTERSI

I always choose Jarrett as my advisor because he very thorough with his work. Not to mention his knowledge about his work. Excellent customer service skills!

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Yes
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Apr 12, 2021 -

Al Hendrickson Toyota responded

Thank you for reviewing Al Hendrickson Toyota and for giving a shout-out to Jarrett. We look forward to taking care of you next time!

April 11, 2021

"Henry was very nice and courteous and I was taken care of..."

- JROSARIO1013

Henry was very nice and courteous and I was taken care of very quickly. The service was done promptly and received a call from Henry was it was completed.

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Yes
Employees Worked With
Apr 12, 2021 -

Al Hendrickson Toyota responded

Your feedback means so much to us! We're thrilled to hear that Henry always takes care of you and we look forward to working with you next time!

April 11, 2021

"Excelente atención , no esperamos mucho tiempo, el trato..."

- EVELYN.CONTIN

Excelente atención , no esperamos mucho tiempo, el trato del vendedor fue excelente no me puedo quejar porque todo estuvo muy bien el día de mi visita

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Apr 12, 2021 -

Al Hendrickson Toyota responded

Evelyn - Muchas gracias por la reseña! Nos da mucho gusto oír que tuvo una experiencia exitosa trabajando con nuestro equipo. Felicidades por su vehículo nuevo y esperamos volver a verle en Al Hendrickson Toyota!

April 11, 2021

"Excelente atencion del Sr. Henry Delgado y muy buen..."

- CAROLINAIBARRA22@hotmail.com

Excelente atencion del Sr. Henry Delgado y muy buen servicio para mi camioneta y entrega a la hora correcta que me informaron que estaba lista

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Yes
Employees Worked With
Apr 13, 2021 -

Al Hendrickson Toyota responded

Gracias por la reseña, Carolina! Henry es un miembro de nuestro equipo excelente y es fantástico oír que tuvo una buena experiencia trabajando con él. Apreciamos su comentario y esperamos volver a verle en Al Hendrickson Toyota!

April 10, 2021

"It's always a pleasure to go to AHT. Klaus and Norman and..."

- canes1

It's always a pleasure to go to AHT. Klaus and Norman and the best in service. James in parts for assisting me with a return and Dexter is my go to when I buy or lease..

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Yes
Employees Worked With
Other Employees : Klaus Cobb
Apr 13, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Klaus, Norman, James, and Dexter all take such good care of you here at Al Hendrickson Toyota, and we will certainly let them know that you appreciate their help. We are grateful for your returning business, and we look forward to your next visit!

April 10, 2021

"I arrived 10 minutes before my 10am appointment for an..."

- POVAR56A

I arrived 10 minutes before my 10am appointment for an oil change and left 2 hours 15 minutes later. Last time it took 1 hour for an oil change with an appointment...Don’t think I will be servicing my car at Hendrickson which is located 30 minutes drive from my home. There are several auto service companies near me. This is the only negative experience I had at your dealership however the time is very important to me and I did not expect to wait that long with an appointment...

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Yes
Employees Worked With
April 10, 2021

"It was a professional experience and I really am..."

- Skibakatherine1

It was a professional experience and I really am satisfied with the prices on my oil change. Thank you. Service department is the BEST!! The service department is what keeps the sales peoples jobs if it was not for them you would be out of business, you should buy them a drink or lunch once in a while, because I can just go an buy a use car on autotrader and take it to the dealership and have the service department fix my car. All the sales people do is walk around. I have worked in this industry and know what it is like, they stand outside in the heat all day long while you guys sit in the ac and make more money than them. They are the reason you guys eat. People go in knowing what they want to buy and there budget, it is not that hard to look up online. The product sells itself. The service department are better sales people then you. I sat in the new car lobby and waited for my car to be fixed and no one approached me and asked if I was in the market for a new car or wanted to trade in my car.

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Yes
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Apr 17, 2021 -

Al Hendrickson Toyota responded

We appreciate your feedback. While I couldn't be more pleased to hear that you had a great experience working with our service team, I am sorry that our sales team didn't leave you with the same positive impression. I would be more than willing to speak with you about this directly. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

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