Al Hendrickson Toyota - Service Center

It was service and the man who took my order was really nice and friendly 🙂 nice and friendly 🙂 More

Macwood Cadet was a great help to me. He was very professional and hardworking employee. He was very professional and hardworking employee. More

3% on credit card charges is ridiculous. People are fixing cars and cars already cost lots of money so to put an additional 3% unchanged is insane. There are ways like Gpay, karma, after pa People are fixing cars and cars already cost lots of money so to put an additional 3% unchanged is insane. There are ways like Gpay, karma, after pay, etc to make this more palatable for consumers. More

Carmine in the service department has always taken the time to explain everything. My car is older but working like a dream thanks to the good care I get here! time to explain everything. My car is older but working like a dream thanks to the good care I get here! More

Service Advisor Chris Leporte made our routine maintenance on our Highlander easy and affordable. He also was able to answer all questions. maintenance on our Highlander easy and affordable. He also was able to answer all questions. More

$27 for shop supplies to pick up a battery? ??? Wouldn’t have that at Auyo Zone. ??? Wouldn’t have that at Auyo Zone. More

You need to have more education and empathy with customers, to maintain excellent service they need to make an effort and be professional. customers, to maintain excellent service they need to make an effort and be professional. More

I always bring my truck here for everything, Claus and Henry always take good care of me Henry always take good care of me More

Jarrett is the best service advisor I've ever worked with. You guys are lucky to have him! with. You guys are lucky to have him! More

EVERY time I go to Al Hendrickson, there is a problem. This time, I went for a simple oil change which lead to them finding out something was wrong with my car. They fixed it but upon return, they forgot This time, I went for a simple oil change which lead to them finding out something was wrong with my car. They fixed it but upon return, they forgot to connect my radio and my gear shift light. Days later I got a notice about an engine maintenance required which I had never received since owning this new car. I contacted my service advisor, Cjay who had been the same service advisor that had been taking care of my car since the initial oil and he got me a told me it was an issue with coolant by pass valves that camrys & rav4s have been experiencing. He worked with me to get a loaner and had the issue resolved within a day. Honestly my entire experience with Al Hendrickson has always been difficult. There is ALWAYS a problem. The ONLY difference is Cjay was actually empathetic, knowledgeable and quick acting to help resolve the issue (s). I understand things happen but literally why is it that you can never have a smooth encounter at Al Hendrickson? I explained my frustration (past & present) to Cjay, he apologized and assured me he will do he best to make sure every encounter going fourth is painless, which I appreciated. And his words were proven by my last visit's resolution so thank you to Cjay! More