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Al Packer Ford West Palm Beach
West Palm Beach, FL
116 Reviews
Al Packer Ford West Palm Beach, West Palm Beach - serving Palm Beach Gardens and North Palm Beach - is a new Ford dealership with pre-owned cars, auto loans, Ford service, and parts.
As a proud member of the West Palm Beach business community, we've established ourselves with a reputation that's rooted in honest selling and premier customer service by every member of our team. To provide prospective buyers with a focused vehicle purchase experience, we offer specialized departments for New and Pre-Owned Sales, Finance and Internet, along with specific service branches for your vehicle's current needs.
When you visit Al Packer Ford West Palm Beach, you'll not only receive exemplary service, but also a diverse, wide range of inventory choice. Our selection of new Ford vehicles has more than 500 of the latest models, along with our inventory of pre-owned and certified pre-owned vehicles, with several priced below $10,000. With assistance from our Finance Center professionals, you'll be able to stick to budget with a payment plan that boasts low-interest rates and lets you build healthy credit. If you're curious about your credit health and loan approval odds, our online Finance Center tools let you calculate figures, while our "Build & Price" tool offer upfront costs so you can feel prepared before you buy.
As you travel in your new Ford, you can drive confidently knowing that the Al Packer Ford Service Center is available to perform routine maintenance, install genuine OEM Ford parts, or complete large repairs at our on-site Collision Center. Open Monday through Saturday with flexible hours, we also offer Quick Lane® Tire & Auto Center, where no appointments are needed.
Our dealership is centrally located in the heart of West Palm Beach with convenient access to Palm Beach International Airport, eateries and shopping centers, is mere minutes from the Atlantic coastline, and there are multiple golf courses nearby where customers can catch a game while they wait during vehicle service appointments. With focused, guided support from every member of our team, we promise a premium car-buying experience that will leave you as a satisfied member of the Al Packer Ford customer family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 116 reviews
April 27, 2025
Dealing with Ed was a complete pleasure. Being a horse trader myself, it was refreshing to deal with a salesman like Ed and dealership like Al Packer Ford/ Lincoln. They were very honest and Being a horse trader myself, it was refreshing to deal with a salesman like Ed and dealership like Al Packer Ford/ Lincoln. They were very honest and transparent. We locked up the deal over the phone, and I drove down from Tampa to pick up my new vehicle. More
by Orlando
Employees Worked With
April 22, 2025
I recently had a problem at another dealer. This dealer made it right even know it wasn’t there fault. That’s great customer service! I also appreciate the steering assist in the bronco sport. This dealer made it right even know it wasn’t there fault. That’s great customer service! I also appreciate the steering assist in the bronco sport. It saved us from an accident. Al packer ford combined with the bronco sport makes me feel better about sending my daughter off to college. Thanks Tim Olson for making this happen. More
by mf04f250
Employees Worked With
Tim Olson
April 19, 2025
I WOULDN'T GO BACK THERE IF YOU PAID ME. TIM THE MANAGER FROM SERVICE HAS BEEN LESS THAN HELPFUL. I HAVE A 2022 MUSTANG CONVERTIBLE. IT HAS HAD PROBLEMS FROM DAY 1 RANGING FROM WINDOWS IS TIM THE MANAGER FROM SERVICE HAS BEEN LESS THAN HELPFUL. I HAVE A 2022 MUSTANG CONVERTIBLE. IT HAS HAD PROBLEMS FROM DAY 1 RANGING FROM WINDOWS ISSUES TO PISTONS. THEY HAD MY CAR ARO7JD THANKSGIVING FOR A WEEK AND COULDN'T FIX IT. THE CHECK ENGINE LIGHT CAME ON AGAIN RECENTLY AND TIM(WHO SHOULD BE FIRED) BASICALLY SAID THEY HAD NO ANSWERS HOWEVER THEY WOULD GLADLY SELL ME A NEW CAR AND CUT OFF OUR RELATIONSHIP. TIM GO xxxx YOURSELF More
by jayshapiro1
April 06, 2025
Worked with Ed Rodriguez of Al Packer Ford West Palm Beach. This is the second vehicles I've bought from him and have to say both times it was a good experience. He did not push or try and sell me somet Beach. This is the second vehicles I've bought from him and have to say both times it was a good experience. He did not push or try and sell me something I wasn't looking for. He explained things to me in a professional manner. worked with me on the numbers and I feel I received a good deal . I definitely recommend Ed Rodriguez Al Packer Ford West Palm Beach More
by richardbroullon
Employees Worked With
February 01, 2025
ABOVE MSRP? NO RESPONSE FROM DEALER? This particular dealer manipulates the window sticker and removes the clearly marked manufacturer discount (in my case $1 NO RESPONSE FROM DEALER? This particular dealer manipulates the window sticker and removes the clearly marked manufacturer discount (in my case $1900) by ADDING the discount to the MSRP, so basically they are charging thousands ABOVE MSRP to every customer?!? IN ADDITION, this particular dealer has an addendum sticker for an additional $699 (in my case) for "appearance" - aka door edge stickers. Some history of this vehicle: the vehicle was a "loaner" hence has 4000 miles. Moreover, the vehicle suffered damage because an unknown person(s) shot the rear window shattering the entire glass - potentially having a future of leaks and concerns with the rear power sliding window. Also, a ding in the rear tailgate. Which the dealer wanted OVER MSRP? I WALKED...the dealer reduced their price by $1100...(still above MSRP). I provided a well defined counter offer and the dealership ghosted me - NO RESPONSE? Maybe the sales person didn't relay my message? Be an EDUCATED buyer and KNOW how this dealership manipulates the window sticker! Stock: RFB23807 More
by Thediehler
Employees Worked With
January 29, 2025
My purchase of a pre-owned Edge was seamless and I was very pleased with the Al Packer team. Alexis, our sales contact, was extremely helpful and knowledgeable addressing our questions. Because I'm a tech very pleased with the Al Packer team. Alexis, our sales contact, was extremely helpful and knowledgeable addressing our questions. Because I'm a tech challenged boomer, she was extremely helpful presenting the Sync system to us. She took extra time to make sure we had everything we needed. Alexis is very professional and was a pleasure to deal with. More
by Jim C
Employees Worked With
Alexis
November 19, 2024
Ed awesome sale guy great Service with truck had me in and out with the truck I wanted definitely recommend him and out with the truck I wanted definitely recommend him More
by tylerbellew321
Employees Worked With
October 04, 2024
Everyone was friendly. The service we received from Ed was outstanding and he made sure to answer all our questions The service we received from Ed was outstanding and he made sure to answer all our questions More
by haylee7
Employees Worked With
August 26, 2024
Billie Korting went the extra mile. .She is excellent!! Help straighten out a minor problem.. She is knowledgeable and was able to fix and explain everything to me. If you need help she .She is excellent!! Help straighten out a minor problem.. She is knowledgeable and was able to fix and explain everything to me. If you need help she is your gal!!! More
by RSTRAHER13
Employees Worked With
Billie Korting
July 31, 2024
I purchased a F Ford 150 with Ed Rodriguez and he was the BEST sales man and so went above and beyond to ensure I was happy and satisfied! He helped me setup the Ford Pass and when i had issues finding my re BEST sales man and so went above and beyond to ensure I was happy and satisfied! He helped me setup the Ford Pass and when i had issues finding my registation a few months later he went out of his way to email it to me! If you want to deal with an amazing sales man at Packer Ford please see Ed Rodriguez! More
by danielle.hafner
Employees Worked With
