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Al Packer Ford West Palm Beach
West Palm Beach, FL
100 Reviews
Al Packer Ford West Palm Beach, West Palm Beach - serving Palm Beach Gardens and North Palm Beach - is a new Ford dealership with pre-owned cars, auto loans, Ford service, and parts.
As a proud member of the West Palm Beach business community, we've established ourselves with a reputation that's rooted in honest selling and premier customer service by every member of our team. To provide prospective buyers with a focused vehicle purchase experience, we offer specialized departments for New and Pre-Owned Sales, Finance and Internet, along with specific service branches for your vehicle's current needs.
When you visit Al Packer Ford West Palm Beach, you'll not only receive exemplary service, but also a diverse, wide range of inventory choice. Our selection of new Ford vehicles has more than 500 of the latest models, along with our inventory of pre-owned and certified pre-owned vehicles, with several priced below $10,000. With assistance from our Finance Center professionals, you'll be able to stick to budget with a payment plan that boasts low-interest rates and lets you build healthy credit. If you're curious about your credit health and loan approval odds, our online Finance Center tools let you calculate figures, while our "Build & Price" tool offer upfront costs so you can feel prepared before you buy.
As you travel in your new Ford, you can drive confidently knowing that the Al Packer Ford Service Center is available to perform routine maintenance, install genuine OEM Ford parts, or complete large repairs at our on-site Collision Center. Open Monday through Saturday with flexible hours, we also offer Quick Lane® Tire & Auto Center, where no appointments are needed.
Our dealership is centrally located in the heart of West Palm Beach with convenient access to Palm Beach International Airport, eateries and shopping centers, is mere minutes from the Atlantic coastline, and there are multiple golf courses nearby where customers can catch a game while they wait during vehicle service appointments. With focused, guided support from every member of our team, we promise a premium car-buying experience that will leave you as a satisfied member of the Al Packer Ford customer family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 100 reviews
July 12, 2023
Al Packer is the best auto dealership (Ford or otherwise) I've visited! Everyone was very helpful, knowledgeable, and efficient. Sales Rep Ed Rodriguez was second to none - he was so patient and kind, and I've visited! Everyone was very helpful, knowledgeable, and efficient. Sales Rep Ed Rodriguez was second to none - he was so patient and kind, and he and the rest of the team made it a fantastic experience. More
by Katherine18
Employees Worked With
Helpful July 11, 2023
SNOBS AND TROLLS Date 07/10/23: Contacted them thru text for a truck listed on cars.com for 75238.00 and here are some excerpt's from the conversation: Offered 70000, Justin: "That truck is alre text for a truck listed on cars.com for 75238.00 and here are some excerpt's from the conversation: Offered 70000, Justin: "That truck is already discounted, and you are making a crazy offer at 70k?" Offered 72500, Justin: "You could turn around and sell the truck for 12000-15000 more at the auction" later on "will call you tomorrow afternoon" Texts the next day and confirms my offer of 72500 and then disappear with no answer until 6:00pm Called the dealership when they wont reply to the text, and tell another salesman the whole conversation and the offer of 72500 Billy: (Laughing) "I will tell him (Justin) to call you but he probably wont with offers like that" Justin texts back "Will sell you the car for 74238+699 dealer fee+199 electronic filing fee+6.50 fl tire fee + tax" Told him that I was a Georgia dealer and wanted to buy truck for myself and register to my dealership so I would be considered tax exempt, he insists that his dealership only sells to end users and not to other dealers. I told him I am both (end user and dealer by profession), I want the car titled to my business Justin: "IM OUT" Justin: "IM NOT EVEN GIVING YOU THE OPTION TO PURCHASE THE CAR ANYMORE, CALL FORD AND SEE WHAT THEY SAY" Then he trolls me and finds my company information and name on the internet and sends me a final message Justin: "lol sorry Mr.XXXX this might not be the PERFECT AUTO (name of my dealership) for you :)" I HOPE THE NEXT CUSTOMER IS NOT MET WITH TROLLS, SNOBS AND PEOPLE WHO HUMILIATE THEM. WOULD NOT RECOMMEND! More
by mike
Employees Worked With
July 08, 2023
Best dealership I have ever went to by far, workers were so helpful and kind. so helpful and kind. More
by Doratheexplora
July 05, 2023
Amazing service, friendly & knowledgeable staff. Highly recommend when shopping for a Ford! A plus plus! Highly recommend when shopping for a Ford! A plus plus! More
by NickLinca
June 28, 2023
As a customer, having felt valuable would be my first and most important deciding factor to go back. most important deciding factor to go back. More
by Octavio
Employees Worked With
June 24, 2023
Justin is the best in the business, wouldn’t hesitate to recommend him and the west palm beach ford dealer to anyone recommend him and the west palm beach ford dealer to anyone More
by Saleen281
June 23, 2023
Make sure to ask for Justin Shach when shopping at al packer , he handled the whole deal himself. From the sale to the financing it was great not to have to go from manager to manager. Thank you Al pac packer , he handled the whole deal himself. From the sale to the financing it was great not to have to go from manager to manager. Thank you Al packer ford and Lincoln and thank you Justin. -Keith More
by keith
June 22, 2023
Everything was great. They worked very hard to make sure we were happy and satisfied! They worked very hard to make sure we were happy and satisfied! More
by Anna
June 20, 2023
Al Packer knows how to treat their customers. I live in Jupiter and have several options to shop near to or closer to my home, but the ride is worth the service and professionalism at Al Packer. I live in Jupiter and have several options to shop near to or closer to my home, but the ride is worth the service and professionalism at Al Packer. More
by Cthomas
