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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
658 Reviews

658 Reviews of Al Piemonte Buick GMC - Service Center

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July 22, 2025

Great job nice service friendly helpful fast clean ill send friends to get work done More

by DAJUANCARTER45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Al Piemonte Buick GMC. Our team strives to provide friendly and efficient service, and we appreciate your willingness to recommend us to friends. We look forward to assisting you and your friends in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 18, 2025

This dealership is great. Had a wonderful experience. I was happy with the outcome not so happy about how much I will be paying monthly. More

by PBURRELL64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2025 -

Al Piemonte Buick GMC responded

Thank you for the great review. We're glad to hear you had a wonderful experience at Al Piemonte Buick GMC and that you were happy with the outcome. We understand that monthly payments can be a concern. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. We appreciate your support and look forward to serving you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 15, 2025

Great service and very fast service. In and out in hours. Will definitely recommend this dealership More

by JOELOISI19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2025 -

Al Piemonte Buick GMC responded

Thank you for your review! We're happy you had a great and fast experience at Al Piemonte Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 15, 2025

Once again Todd provided excellent customer service and kept me informed about the status of my car. More

by HAMILSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2025 -

Al Piemonte Buick GMC responded

Thank you for your feedback! We’re glad to hear that Todd provided you with excellent customer service and kept you informed about your vehicle. Your satisfaction is our priority at Al Piemonte Buick GMC. We look forward to assisting you again. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 10, 2025

Todd provided excellent and prompt service. He took care of my car quickly and kept me informed every step of the way. His communication was clear, and his professionalism stood out. Truly supe More

by donnaprunotto
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that Todd provided you with excellent and prompt service at Al Piemonte Buick GMC. Keeping our customers informed and delivering superior service is always our goal. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 09, 2025

Great customer service friendly place keep up the good work for everyone in town. Thank you More

by GPISANI72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the customer service at Al Piemonte Buick GMC. It's our goal to provide a friendly and welcoming environment for everyone in town. We look forward to serving you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 06, 2025

I got an appointment easily and quickly. Everyone who works there is kind, polite, and professional. I appreciate that very much because polite customer service is something that is disapp More

by DIANALEEFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not get any names, sorry.
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Jul 06, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback, Diana! We're thrilled to hear that you found it easy and quick to schedule your appointment at Al Piemonte Buick GMC. Our team takes pride in providing kind, polite, and professional service, and we're glad you appreciate that. We strive to create a comfortable waiting area for our customers, and your compliments on our amenities truly mean a lot to us. We look forward to welcoming you back for your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 04, 2025

Nice friendly service writer not very pushy explains everything answers all questions. I will continue to use them for my Cadillac. More

by R.KOPCZYNSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2025 -

Al Piemonte Buick GMC responded

Thank you! We’re glad to hear you had a positive experience with our service writer at Al Piemonte Buick GMC. It's great to know that the friendly and knowledgeable approach has made you feel comfortable. We look forward to continuing to serve you and your Cadillac in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 30, 2025

I took a GMC Sierra 2024 to check an oil leak on the driver side power running board. I was initially told that it wasn't possible to happen because there isn't oil in that part. I left the truck there More

by ISRAEL.RAMIREZ
Recommend Dealer
No
Employees Worked With
Todd Froehlich
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us, Israel. We understand your concerns regarding the oil leak on your 2024 GMC Sierra and the lack of response after you reached out. We appreciate your feedback and want to address this issue effectively. Please feel free to contact us directly at Al Piemonte Buick GMC so we can discuss your situation further. Your satisfaction is important to us, and we are here to help. The Al Piemonte Buick GMC Team 888-851-4025

June 25, 2025

First time in this service department and thses guys are great-very friendly and kind More

by ajurado07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A J Jurado
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Jun 25, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience in our service department at Al Piemonte Buick GMC. Our team always aims to provide friendly and kind service. We look forward to seeing you again next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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