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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
669 Reviews

669 Reviews of Al Piemonte Buick GMC - Service Center

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September 30, 2025

I called in due to an issue with my battery and AJ was able to get me in on the next day! The issue was resolves in less than 45 minutes. Thanks AJ and the service tean. More

by SRATZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ
Sep 30, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that AJ and our service team were able to resolve your battery issue so quickly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again at Al Piemonte Buick GMC! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 29, 2025

My service rep is the best. We drive out of our way to visit Al Piemonte Buick GMC because we trust Todd and know he will give us an accurate review of our vehicle identifying t More

by linda.kochanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Linda! We're glad to hear that you trust Todd and our team at Al Piemonte Buick GMC with your vehicle's service. It means a lot to us that you drive out of your way to visit us, and we're glad to know we're keeping your vehicle running in top condition. We look forward to seeing you again next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 22, 2025

exselent service any time i go to se all look professional , thank you so much for everything More

by amir.brka77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Al Piemonte Buick GMC responded

Thank you for your kind words, Amir! We truly appreciate your positive feedback and are pleased to hear that you consistently receive excellent service at Al Piemonte Buick GMC. Our team takes great pride in providing a professional experience, and we look forward to assisting you next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 21, 2025

They found a recall on brakes for my Encore GX that Ziegler in Lincolnwood didn't even mention. I will be coming back to Al Piemonte for future needs. Thank you, thank you, thank you! More

by jess28nuno
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback, Jess! We are thrilled to hear that we could assist you with the recall on your Encore GX that others missed. Your trust in Al Piemonte Buick GMC means a lot to us, and we look forward to serving you for all your future vehicle needs. Don't hesitate to reach out if you have any questions or need assistance. Thank you once again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 10, 2025

My issue was not immediately obvious, but Todd and Rich in Service went an extra step and problem solved - under warranty. My car runs like new. Thanks guys! More

by KENMB1061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Ken! We're thrilled to hear that Todd and Rich provided you with exceptional service and solved the issue with your car under warranty. At Al Piemonte Buick GMC, we strive to ensure our customers' vehicles run like new. We appreciate your recognition of their efforts and hope to see you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 06, 2025

Very good experience. Oil Change and replaced a rear view mirror that was shaky from when I took delivery without any hassles at all. Really appreciate how seemless Matthe More

by gconradt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 06, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience at Al Piemonte Buick GMC. It's great to know that Matthew made the oil change and mirror replacement seamless for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 31, 2025

Todd Frolich is the ONLY REASON I bring my Encore into your dealership for service. More

by JOHNDAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2025 -

Al Piemonte Buick GMC responded

Thank you, John, for your kind words! We're thrilled to hear that you're consistently satisfied with the service for your Encore at Al Piemonte Buick GMC. Todd is truly an asset to our team, and we're glad he's been able to assist you. We look forward to seeing you and your Encore again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 30, 2025

Todd listened to my needs and followed though until the service was completed. He even called the out-of-state originating dealership the vehicle was traded from to gather warranty information on the acces More

by ifoxsteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Todd provided you with attentive service at Al Piemonte Buick GMC and went the extra mile to ensure your needs were met. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 23, 2025

It was quick and the people in service were very nice and friendly. I will come back More

by PURPLEPETUNIAS29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Reyes Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give me a call to discuss this in person. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

August 23, 2025

Quick to set up and appointment, oil change and all gear boxes done in an hour. More

by JOSE96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2025 -

Al Piemonte Buick GMC responded

Thank you for your positive feedback, Jose! We're thrilled to hear that your oil change and gearbox services were completed efficiently at Al Piemonte Buick GMC. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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