Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Al Piemonte Buick GMC - Service Center
Elmhurst, IL
666 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
666 Reviews of Al Piemonte Buick GMC - Service Center
Sort by
September 10, 2025
My issue was not immediately obvious, but Todd and Rich in Service went an extra step and problem solved - under warranty. My car runs like new. Thanks guys! in Service went an extra step and problem solved - under warranty. My car runs like new. Thanks guys! More
by KENMB1061
Verified CustomerEmployees Worked With
September 06, 2025
Very good experience. Oil Change and replaced a rear view mirror that was shaky from when I took delivery without any hassles at all. Really appreciate how seemless Matthe Oil Change and replaced a rear view mirror that was shaky from when I took delivery without any hassles at all. Really appreciate how seemless Matthew made the process. More
by gconradt1
Employees Worked With
Matthew
August 31, 2025
Todd Frolich is the ONLY REASON I bring my Encore into your dealership for service. your dealership for service. More
by JOHNDAMES
Employees Worked With
August 30, 2025
Todd listened to my needs and followed though until the service was completed. He even called the out-of-state originating dealership the vehicle was traded from to gather warranty information on the acces service was completed. He even called the out-of-state originating dealership the vehicle was traded from to gather warranty information on the accessory part that needed the service. More
by ifoxsteve
Employees Worked With
August 23, 2025
It was quick and the people in service were very nice and friendly. I will come back friendly. I will come back More
by PURPLEPETUNIAS29
Employees Worked With
August 23, 2025
Quick to set up and appointment, oil change and all gear boxes done in an hour. boxes done in an hour. More
by JOSE96
Employees Worked With
August 20, 2025
I had a AWESOME experience with my advisor Todd, he kept me updated on the progress of my Vehicle and explained to me the issues with my car in the way that I could understand! That made me feel like he car me updated on the progress of my Vehicle and explained to me the issues with my car in the way that I could understand! That made me feel like he cared about providing me with excellent communication and customer service. I will love to give Todd ❤️ 10 STARS⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️❤️ More
by okeisha17
Employees Worked With
August 18, 2025
I've been bringing my car here for service since I purchased it. They are always friendly, efficient and professional. purchased it. They are always friendly, efficient and professional. More
by marymroz99
Employees Worked With
August 14, 2025
AJ in the Service Department was great to work with. Very knowledgeable and provided great service. He made sure I was informed every step of the repair process and was very kind. No customer service sk Very knowledgeable and provided great service. He made sure I was informed every step of the repair process and was very kind. No customer service skills lacking here. Great job, my vehicle was repaired quickly and correctly. More
by DENISE
