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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
646 Reviews

646 Reviews of Al Piemonte Buick GMC - Service Center

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August 18, 2023

My car was serviced right away. And I was comfortably seated in the lounge area with a TV to entertain myself. More

by ellena0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Aug 21, 2023 -

Al Piemonte Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 16, 2023

Great service, and service was done in less time than expected. Thank you Al Piemonte. More

by GUS7CAMPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
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Aug 18, 2023 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 11, 2023

Very bad service they didn’t do to me what I had in the coupon that I gave them that is tire rotation lousy service More

by OSCARALCANTAR_1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Al Piemonte Buick GMC responded

Thank you for sharing this review regarding your experience with us, Oscar. I’d like to discuss this with you further if you could please contact me at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

August 11, 2023

Rich, service director, was extremely helpful. He went above and beyond to help me with the issues with my car. He was professional, courteous and above all made this a great experience. Rich pro More

by donnaprunotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Morton
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Aug 14, 2023 -

Al Piemonte Buick GMC responded

Donna, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Rich went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 10, 2023

I was greeted with kindness and professionalism, service went well,keep up the good work! More

by MRSDLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Aug 12, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 08, 2023

Clean dealership, great service,short waiting time, free carwash, Great location, complimentary coffee and.more... More

by ESIRAO
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Aug 09, 2023 -

Al Piemonte Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Al Piemonte Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 06, 2023

The absolute WORST service department ever. I regret buying my extended warranty through Al Piemonte. Never again. Broken promises, very expensive, service tech gets aggravated when you ask qu More

by donnaprunotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
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Aug 08, 2023 -

Al Piemonte Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. The Al Piemonte Buick GMC Team 888-851-4025

August 03, 2023

I think they have to be more grateful with costumers by providing free soft drinks and snacks other than coffee More

by perez9259.ip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Aug 04, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 03, 2023

The service department is professional and attentive. Quality work performed and explains what is being done. Todd the service consultant is great to work with. More

by ORoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Aug 04, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 02, 2023

I was very pleased with the service, Thank you. Hopefully to see you soon with more customers. More

by jayd24313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Aug 04, 2023 -

Al Piemonte Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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