Al Piemonte Buick GMC - Service Center
Elmhurst, IL
640 Reviews of Al Piemonte Buick GMC - Service Center
Quickly took care of getting my car into system and even had someone drive me back to my office. Great communication as to progress of repair and pricing. had someone drive me back to my office. Great communication as to progress of repair and pricing. More
Was having a continuing issue with my Enclave. The service manager Rich Morton agreed to take a ride along with me to identify what was happening. After a quick ride he was able to identify the is The service manager Rich Morton agreed to take a ride along with me to identify what was happening. After a quick ride he was able to identify the issue and facilitated the repairs. Great Customer Service and will certainly continue to bring my car there for regular maintenance as well. More
Todd in service was great. Explained everything to me in way I could understand. Work was done fast and I was able to wait. Explained everything to me in way I could understand. Work was done fast and I was able to wait. More
Todd is always very good about dealing with my truck for service. He understands how particular I am and makes sure that everything is just right. Thank you, Todd. service. He understands how particular I am and makes sure that everything is just right. Thank you, Todd. More
Todd is my "go to person" for service. he keeps me updated when I'm in for service. everyone is friendly, . he keeps me updated when I'm in for service. everyone is friendly, . More
Easy to make appointment Service is fast. s.Service Dept is polite and explains what is needed s.Service Dept is polite and explains what is needed More
The Service Department and service was good, grant the fact that one of the systems was down and I was giving a handwriting receipt. fact that one of the systems was down and I was giving a handwriting receipt. More
The mechanics do a good job, however the customer service was not that great. I picked up my car the first time and one of the bulbs was still not working. I attempted to make a follow up appointment which t was not that great. I picked up my car the first time and one of the bulbs was still not working. I attempted to make a follow up appointment which took time and then I found out that the day I dropped it off, they were not prepared to work on it and said it could be 2 days before it was worked on. It finally got worked out, but I do not feel that was great customer service. More