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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
658 Reviews

658 Reviews of Al Piemonte Buick GMC - Service Center

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March 12, 2022

I PURCHASED MY CAR FROM THIS LOCATION AND I ALWAYS TAKE IT HERE FOR SERVICE. THEY TAKE CARE IN PROVIDING ANSWERS AND KEEP YOU UPDATED ON THE UPCOMING SERVICES REQUIRED TO KEEP THE CAR RUNNING GOOD, More

by GEMINI6464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2022 -

Al Piemonte Buick GMC responded

We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 11, 2022

Very nice people plus they get the job done very well plus it’s a comfortable place to be in More

by CHARLESBORD1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
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Mar 14, 2022 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 09, 2022

Everyone was kind and very helpful. . Answered every question. . The waiting room was very clean and plesent More

by CHARLET2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
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Mar 10, 2022 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 09, 2022

I took my truck to fixed the service engine. Expend there like 2 hour to them find out the problem, after that they told me truck is ready. After 3 days service engine goes On again. More

by ZOOCER28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
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March 04, 2022

Matthew was great! Service was quick! Thank you! Thank you! Thank you! Thank you! Thank you! More

by revolorioleanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Mar 07, 2022 -

Al Piemonte Buick GMC responded

revolorioleanne, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 04, 2022

Always a good experience; everyone seem to be so friendly each and every thime!!! Thank you for taking good care of my car! More

by KAPRIJBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2022 -

Al Piemonte Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 01, 2022

Great service and staff is very helpful and kind! They were quick with getting my car repaired while I waited. More

by kaylaandcj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2022 -

Al Piemonte Buick GMC responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 24, 2022

Always friendly, competent, fast, reliable service. Service dept. waiting area is clean, comfortable, and convenient. More

by ONEEYEDDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

Al Piemonte Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 23, 2022

Service was great. They had a same day appt for my oil change. They were quick and a great price for my service More

by jen1.focus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2022 -

Al Piemonte Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 20, 2022

Todd, service manager excellent customer service, and very courteous. I really appreciate how my car was washed after my service was completed More

by egbolillian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2022 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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