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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
642 Reviews

642 Reviews of Al Piemonte Buick GMC - Service Center

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January 05, 2025

Awesome people to work with. Took me in with no appointment. So happy to of done business with them and looking forward to more More

by barrientosj129129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Jan 07, 2025 -

Al Piemonte Buick GMC responded

Thank you so much for your wonderful review! We at Al Piemonte Buick GMC are thrilled to hear that you had a positive experience with our team. It’s always our goal to provide exceptional service, even without an appointment. We look forward to seeing you again for your future needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 02, 2025

The service was excellent as usual and the service attendants are knowledgeable in explaining the service requirements. More

by ROBERT
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
Other Employees : Scott
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Jan 03, 2025 -

Al Piemonte Buick GMC responded

Thank you, Robert! We appreciate your kind words about the excellent service at Al Piemonte Buick GMC. Our team works hard to provide knowledgeable assistance, and it's great to hear that you found our service attendants helpful. We look forward to seeing you again for your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 02, 2025

Al Piemonte Buick GMC cares about me as a customer. They know my car. I can trust they won't try to sell me unnecessary services, while at the same time advising me on when I need services earlier th More

by JIM_DANIEL1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Al Piemonte Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you feel cared for as a customer at Al Piemonte Buick GMC. It's our priority to be trustworthy and transparent with our services while keeping your vehicle in top shape. We appreciate your trust in us and look forward to serving you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 02, 2025

Great service, gave me updates during the service. Lounge had snacks and a coffee machine. Great service for the customer More

by GABY9900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Jan 03, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We at Al Piemonte Buick GMC are thrilled to hear that you enjoyed our service and the amenities in our lounge. Keeping our customers updated is important to us. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 21, 2024

Great service honest professional and complete . Coffee and snacks while waiting for your vehicle.. am truly satisfied More

by MIGHTYMIC51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Dec 23, 2024 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! We at Al Piemonte Buick GMC are thrilled to hear that you had a great experience with our service. We're glad you enjoyed the coffee and snacks while you waited. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 21, 2024

If we end up buying a new GMC car (or Buick) from Al Piemonte, it'll be because of Todd and the service he's provided us over the years. Hands down, the best person to work with. More

by stklock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that Todd has provided you with exceptional service over the years. At Al Piemonte Buick GMC, we strive for excellence, and it's great to know that our team is making a difference. We look forward to assisting you with your new GMC or Buick purchase in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 20, 2024

Great Service! It stars with Todd my Service Advisor, followed by the well trained Mechanic’s. More

by g.ruggieri1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Al Piemonte Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you received great service from Todd and our skilled mechanics at Al Piemonte Buick GMC. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 19, 2024

Todd has been really helpful in servicing my Car needs and responsive in getting any additional assistance from other departments if we were ready to do a trade in. More

by margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Dec 21, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words, Margaret! We're thrilled to hear that Todd has been so helpful in addressing your car needs and providing responsive assistance at Al Piemonte Buick GMC. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 07, 2024

I have dealt with Todd in Service for many years! He's always had a handle on what my car needs!! He answers my questions (I usually have a few!!) and is always patient with me!! Thumbs up!! More

by justmej9m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Todd in our Service department at Al Piemonte Buick GMC. It's great to know he provides the care and attention you deserve while addressing all your questions. We appreciate your support and look forward to assisting you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 04, 2024

Got an oil change for $75 and they didn’t even put air in the tires More

by DISCO245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Dec 05, 2024 -

Al Piemonte Buick GMC responded

Thank you for your feedback. We understand that the oil change service did not fully meet your expectations, particularly regarding the tire pressure. At Al Piemonte Buick GMC, we strive to provide comprehensive service. If you'd like to discuss this matter, please don't hesitate to contact us. We appreciate your input and hope to better serve you in the future. The Al Piemonte Buick GMC Team 888-851-4025

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