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Al Piemonte Buick GMC - Service Center
Elmhurst, IL
649 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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649 Reviews of Al Piemonte Buick GMC - Service Center
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January 20, 2022
Although I am still disappointed that when I walked in the door there were no plastic barriers between the associate and customer but they did not even have masks on I was impressed that as I stood 6' bac the door there were no plastic barriers between the associate and customer but they did not even have masks on I was impressed that as I stood 6' back and told him I was uncomfortable he and his associate next to him immediately put them on. They were courteous and met all my expectations. Great service. I am also so grateful that someone will drive me back to work while my car is being worked on. More
by MWYTON1
Verified CustomerEmployees Worked With
Jose Valdivia
January 19, 2022
I was having a problem with my truck. I took it in for service, spoke with Nicholas Moore, about the issue that I was having with my truck, he quickly helped me understand the problem, was very detailed p service, spoke with Nicholas Moore, about the issue that I was having with my truck, he quickly helped me understand the problem, was very detailed patient, professional, And overall a friendly person. Made things Smooth and much easier. I was very happy and satisfied! Thank you for your excellent service Nicolas. More
by betsyflores2002
Employees Worked With
Nicholas Moore
January 14, 2022
Fast, honest and courteous. Highly recommended!Fixed right the first time. They also have a killer coffee machine in the waiting room with awesome hot chocolate. right the first time. They also have a killer coffee machine in the waiting room with awesome hot chocolate. More
by DMC2K5
Employees Worked With
Jose Valdivia
January 13, 2022
Very professional and work was performed in a timely fashion. Todd was wonderful to work. fashion. Todd was wonderful to work. More
by TFABIAN0
Employees Worked With
January 13, 2022
I fell on the ice in your parking lot 1/10/22 sat on the ice for 5to10 minutes before I could call for help, 2 people came and helped, MANNY seemed to care at the time, but didn't follow up when I called to ice for 5to10 minutes before I could call for help, 2 people came and helped, MANNY seemed to care at the time, but didn't follow up when I called to see if there was an accident report made. Banged my head hurt my right shoulder and left wrist. I'm almost 80 years old and I have been loyal customer when you were Howard Pontiac I have 2005 g6 Pontiac and bought it brand new. and also had a Grand Am. Very disappointed that NO ONE cared enough to check if I was alright. More
by PATRICBON6
Employees Worked With
January 11, 2022
I have been with this dealer over 3 years now and have NEVER had even the remotest problem. That is why I keep coming back to have my vehicles serviced there. They give a %$#@ about their customers. NEVER had even the remotest problem. That is why I keep coming back to have my vehicles serviced there. They give a %$#@ about their customers. More
by DENNIS.ANDERSON46
January 08, 2022
No one was wearing a mask. So disappointing we are in a health crisis. I prob will not come back here. They also told me 1 hr and it was over 2 no updates health crisis. I prob will not come back here. They also told me 1 hr and it was over 2 no updates More
by juliehovorka
January 08, 2022
Needed a battery on an emergency basis due to this recent cold snap... Todd F. & his crew installed it, I was out the door in an hour!! Thank you!! cold snap... Todd F. & his crew installed it, I was out the door in an hour!! Thank you!! More
by JOHN.J.QUINN
Employees Worked With
January 07, 2022
Service was very quick and kept me in the loop. I will be returning for service. returning for service. More
by EMMANUEL.GONZALEZ.47
