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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
640 Reviews

640 Reviews of Al Piemonte Buick GMC - Service Center

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July 16, 2021

Great service and your employee Alex contacted us as soon as the vehicle was ready for pick up! Your employees are great to work with! More

by MARY.CARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Quimso
Jul 21, 2021 -

Al Piemonte Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 29, 2021

I have gotten 3 cars from this dealer and eveytime I have brought it in, the crew was great!!!Very friendly and never tried to sell you something you didn't need. More

by mickw14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Salazar
Jul 02, 2021 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 27, 2021

Everything went great! Work was done well, nice and friendly customer service reps! More

by SBATTIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 18, 2021

Todd, my service consultant, is fantastic. He knows my vehicle and he knows me. He continues to service our suv with what for lack of a better description feels like family attention. I have never left di More

by linda.kochanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Salazar, Gigi Lopez
Jun 23, 2021 -

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 15, 2021

Been comings for years, friendly, gets the job done but expensive as all get out. Loyal customer but some consideration might be nice after so many visits. More

by SALES95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Al Piemonte Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Al Piemonte Buick GMC Team 888-851-4025

June 10, 2021

The service was fast. And the gentleman that helped me was so nice. And remembered me from last visit. I don't remember his name just that it started with a D I believe More

by CRH2412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Starts with a D. He is ,34 so nice
Jun 15, 2021 -

Al Piemonte Buick GMC responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 06, 2021

The service and the Rep was excellent as always, there's no need to write a short essay. GOOD JOB, THANKS How much praise does this company need More

by QUINTELKATIE999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 30, 2021

truck problem was fixed and the maintenance team did a good job...i didn't have to wait there, they call me at home when fixed More

by DLTOMASIEWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : larry my go home driver
Jun 03, 2021 -

Al Piemonte Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 28, 2021

Very friendly and fast service! I was taken without an appointment. I was at the dealership less than two hours. I was also checked on twice by Dustin. More

by BMILLS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Morton
Jun 03, 2021 -

Al Piemonte Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 24, 2021

Service was good and the work was done on time. Friendly staff. Bathroom was not working in the service waiting area. Vehicle was washed and clean when it was ready. More

by mlipsey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Salazar, Gigi Lopez
May 27, 2021 -

Al Piemonte Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Al Piemonte Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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