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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
640 Reviews

640 Reviews of Al Piemonte Buick GMC - Service Center

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March 15, 2021

Good service. Friendly and courteous staff with knowledgeable service reps. Answered all my questions. Staff answered questions related to a trade in.or new purchase of newer model . More

by GUY2133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 27, 2021

The team need to be updated on new technology of the newer cars. I was told my car would be washed after a week of keeping my car and it wasn't washed. More

by msfoxy1243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Salazar
Mar 03, 2021 -

Al Piemonte Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Al Piemonte Buick GMC Team 888-851-4025

February 26, 2021

I went for a oil change. They were very nice and answer all my questions about the engine. such as how often should I get my oil change and my transmission fluid check. More

by DIANATHURMOND7
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jamie Bedolla, Eric Salazar, Ron Brown, Joe Cardenas
Mar 03, 2021 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 24, 2021

Thanks Todd. Great customer service from drop off to pick up. Been getting cars serviced here over 10 years, and it's great to still see familiar faces. More

by ALWAYSCHRISTMAS
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Al Piemonte Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 21, 2021

still havent fixed my engine light and i keep having to bring it back. just want my light to stay off, please. I like the people helping me. More

by ZARCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gigi Lopez
Mar 03, 2021 -

Al Piemonte Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. The Al Piemonte Buick GMC Team 888-851-4025

February 16, 2021

Gigi is the best. I call her and she arranges everything and I am in and out in no time. Everyone there is great and I have so-far nothing bad to say about their service and I am on my 3 year there. More

by DENNIS.ANDERSON46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Webb, Gigi Lopez
Feb 18, 2021 -

Al Piemonte Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 14, 2021

Great customer service. Fast service Friendly Alex was Great customer service. Fast service Friendly Alex was helpful and did not try to sell additional services. Car was ready faster than expected More

by annat399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 18, 2021 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 14, 2021

I just popped in for an oil change so not much to say about that. Your waiting area was comfortable and I appreciated the available refreshments. All of the staff was friendly. I'll definitely see you al More

by jfitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gigi Lopez
Feb 18, 2021 -

Al Piemonte Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 11, 2021

My family and I have been a loyal customer of this dealership for over 13 years. When service was needed on our vehicles,this dealership is the only one we would consider taking our vehicles to. More

by gdante60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2021

Todd was very helpful. Wait time was good. Nice to see some familiar faces. Keep up the good work. Thanks for all the services, long time customer. More

by buick owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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