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Al Piemonte Buick GMC - Service Center
Elmhurst, IL
644 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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644 Reviews of Al Piemonte Buick GMC - Service Center
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July 03, 2020
Great Service My 2017 GMC Terrain required a considerable amount service. After reviewing the repair order, Todd Froehlich found an that the rear wiper was bad. I My 2017 GMC Terrain required a considerable amount service. After reviewing the repair order, Todd Froehlich found an that the rear wiper was bad. I had forgotten about that defect. My Terrain was returned to me in tip top shape. Once again I experienced careful attention to detail along with friendly courteous service. More
by DAMCLAY
Employees Worked With
July 03, 2020
Todd always provides a great experience !! He's the best !! So far all is good. Really was happy to see Todd was still there. I was afraid with the change over that Todd would be gone. So far all is good. Really was happy to see Todd was still there. I was afraid with the change over that Todd would be gone. More
by VROMANO
Verified CustomerEmployees Worked With
July 01, 2020
Cancer patients need others to wear face masks Your sales department and. Service department nobody wore masks. Check it out the waiting. Room was filled with customers with masks on. Obviously Your sales department and. Service department nobody wore masks. Check it out the waiting. Room was filled with customers with masks on. Obviously they felt like I did More
by RIPPI3
Employees Worked With
Lori Devega
June 30, 2020
Everyone was helpful & courteous. Oil change and minor regular maintenance. Everyone one was helpful and kept me informed on the progress. the vehicle was wash and cleaned when they fi Oil change and minor regular maintenance. Everyone one was helpful and kept me informed on the progress. the vehicle was wash and cleaned when they finished. More
by dennisa46
Employees Worked With
Alan (Boston) Yates, Gigi Lopez
June 30, 2020
The service is so horrible every time I come there it feels like they are doing us a favorite. It is like we are bothering them especially Todd feels like they are doing us a favorite. It is like we are bothering them especially Todd More
by KAROLINA.GNIECKI11
Employees Worked With
June 27, 2020
The people were great and ron the sales person excellent help and the guy in the warranty dept funny guy hooked is up I'll recomend my friends to their dealer help and the guy in the warranty dept funny guy hooked is up I'll recomend my friends to their dealer More
by DANNY111623
Employees Worked With
Jim Constantine, Dave Webb, Vivian SALAZAR, Eric Salazar, Ron Brown
June 26, 2020
Covid Cleaning Had the car done sooner then what we were told! Was very clean and smelled great. The outside was cleaned up as well. Very good Had the car done sooner then what we were told! Was very clean and smelled great. The outside was cleaned up as well. Very good More
by JONNAJESKI
Employees Worked With
Lori Devega
June 26, 2020
They do fantastic job and they take care of the people really good I like my experience with this dealership and I hope they keep going with the nice job they do it really good I like my experience with this dealership and I hope they keep going with the nice job they do it More
by HENRY B
Employees Worked With
Michael Hall, Jamie Bedolla, Lori Devega, Gigi Lopez
June 19, 2020
The service provided was excellent and the issues I experienced with my vehicle were not only repaired but in a shorter time frame than I anticipated. experienced with my vehicle were not only repaired but in a shorter time frame than I anticipated. More
by PATRINALEWIS
Employees Worked With
Lori Devega
June 15, 2020
Promised a Truck Loaner - No Truck for me Called me to sanitize my truck and explained my transmission was about to give out after getting it back with a thumbs up last time. So the lady was Called me to sanitize my truck and explained my transmission was about to give out after getting it back with a thumbs up last time. So the lady was supposed to get a manager. I had to call back and the supposed manager - who ended up not being a manager - set me up an appointment to have a truck as a loaner. Got there and no truck. And they wouldn't give me a truck off the lot. Likely due to the fact that I didn't actually buy my truck there. But I would the next time if their service was better. Too bad so sad. Oh well. Todd just didn't have what it took to actually get anything done here. So left a message for the actual manager - supposedly (Mike?) But I left with no service on my truck no loaner no nothing. Trans seems like its on its way out. Way to go Al Piemonte. Good ol Al's place has been blowing it since about 87 when they screwed up a sale on a Ford Taurus with my old man... More
by SCTTWILEY
Employees Worked With
