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Al Piemonte Chrysler Dodge Jeep Ram

Crystal Lake, IL

Overview
Employees
Reviews
Vehicles
4.8
14 Reviews
See why our loyal customers trust Al Piemonte Chrysler Dodge Jeep Ram year after year! From the moment you step into our showroom, you're more than just a customer to us; you're an honored guest, and our only aim is to serve your needs to the fullest. To that end, our team will go the extra mile to provide you with compelling options for new and used car shopping. We'll gladly work with you on financing, no matter what your budget may be. And if you ever need help with car troubles in the years down the line, you can always count on our team of certified service technicians to provide you with the latest in genuine Chrysler, Dodge, Jeep and Ram parts and simplify your service experience.
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5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 14 reviews

August 24, 2025

New owner is a little disarray Still not fixed- NO PARTS available. This is a poor performance from Ram More

by mhmohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
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Oct 30, 2025 -

Al Piemonte Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your feedback. We’re sorry for the delay and understand how frustrating it is to wait on parts — the current parts shortage has affected many repairs nationwide. Our team is staying in close contact with Ram to get everything needed as quickly as possible. We appreciate your patience as we work through the transition with our new ownership and are committed to improving your experience. Please feel free to reach out to me directly at 708-250-1539 if you’d like an update on your vehicle. -Sam Barakat, General Manager

August 24, 2025

Very clean good looking interior and friendly staff. Service work is well done and performed right the first time. We go out of our way to get our services there. More

by MilanN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
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Oct 30, 2025 -

Al Piemonte Chrysler Dodge Jeep Ram responded

Thank you so much for the kind words! We’re thrilled to hear you’ve had such great experiences with our team and that you trust us with your vehicle’s service. We truly appreciate you going out of your way to visit us — feedback like yours means a lot to our staff. We look forward to seeing you again soon!

August 23, 2025

Major repairs covered by warranty. Was followed up very good to get my 2013 Dodge Du’rango Citadel running like new. More

by workhorsebob
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 30, 2025 -

Al Piemonte Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We’re so glad our team could get your Durango Citadel back on the road and running like new. It’s great to hear the warranty process went smoothly and that you felt well taken care of throughout. We truly appreciate your trust in us and look forward to helping you again in the future!

August 22, 2025

Ron my service advisor was great. I had an appointment, my vehicle was taken in right away. The mechanic found the problem right away. I didn’t get it repaired because it was an easy More

by terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron in service
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Oct 30, 2025 -

Al Piemonte Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience! We’re happy to hear Ron and our service team provided prompt and thorough assistance with your vehicle. We completely understand your concern about the environmental fee — it’s a standard charge that helps cover the proper disposal and recycling of automotive materials in compliance with environmental regulations. That said, we’d be glad to review your invoice with you to ensure everything was billed correctly. Please don’t hesitate to reach out to us directly at 708-259-1539. -Sam Barakat, General Manager

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