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Al Piemonte Chrysler Dodge Jeep Ram
Crystal Lake, IL
452 Reviews
See why our loyal customers trust Al Piemonte Chrysler Dodge Jeep Ram year after year!
From the moment you step into our showroom, you're more than just a customer to us; you're an honored guest, and our only aim is to serve your needs to the fullest. To that end, our team will go the extra mile to provide you with compelling options for new and used car shopping. We'll gladly work with you on financing, no matter what your budget may be. And if you ever need help with car troubles in the years down the line, you can always count on our team of certified service technicians to provide you with the latest in genuine Chrysler, Dodge, Jeep and Ram parts and simplify your service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 452 reviews
February 13, 2025
Polite, courteous, fast, efficient and competent. Communication throughout the service experience was excellent That’s all I need in a dealership. Communication throughout the service experience was excellent That’s all I need in a dealership. More
by Tom
Employees Worked With
Jay in Service
February 01, 2025
This place get over on their customers over charging, and dishonest. I bought a car from them, in the picture it showed two key but only one key worked, I told the manager about the issue and they said that dishonest. I bought a car from them, in the picture it showed two key but only one key worked, I told the manager about the issue and they said that they wasn’t going to replace it. This is not good customer service this car was a $30,000 car and the inside of the car wasn’t clean at all when it was time to leave, I asked them to clean it for me, they took the keys and took it to the back, and brought it back to me looking the exact same way it was before I asked them to clean it, so they lied to me about cleaning it, so not only did I get ripped off for buying the car I also had to pay to get it detailed properly. This is not a great place to buy cars. More
by Shermanthomas159
Employees Worked With
The GM was a total a hole , Kevin Lessner, Doug Miller, Francis Loma
January 16, 2025
It’s so easy to work with the service department in this dealership. I’m treated in a friendly, courteous manner, they listen closely to what I have to say, I’m updated regularly on the progress of work on dealership. I’m treated in a friendly, courteous manner, they listen closely to what I have to say, I’m updated regularly on the progress of work on my vehicle, and the mechanics are highly competent in their field. More
by Tom
Employees Worked With
Jay, Brian
January 13, 2025
Poor communication. Seems like the service dept has changed hands in last few years. Took 2 days to tell.me the battery they installed.3.months ago is good and charged m Seems like the service dept has changed hands in last few years. Took 2 days to tell.me the battery they installed.3.months ago is good and charged me $200. Car would.not start. More
by geoff_price
Employees Worked With
Service dept
