Al Piemonte Ford

Edgar was extraordinarily helpful when looking for my car that I needed very quickly. The entire team was very friendly. that I needed very quickly. The entire team was very friendly. More

I have great salespeople Mr ED Rodriguez very good professional and kind happy with Al Piemonte ford professional and kind happy with Al Piemonte ford More

Al Piemonte Ford made our purchase so smooth and seamless if we wanted to change our minds we couldn’t. We Love Our Sales Guy Edwin Pena he was very knowledgeable of the vehicle we we purchased and was very if we wanted to change our minds we couldn’t. We Love Our Sales Guy Edwin Pena he was very knowledgeable of the vehicle we we purchased and was very patient. He did not make us feel pressured. The finance guy was friendly too the GSM Roberta even came over and Thanked us for our purchase. Thanks again team on a job well done. We were trying delay this purchase. More

Went in to see a 2021 Expadition MAX they had for sale . I called.to see if they had the vehical. They confirmed it was still there. When I got there, I was greeted by Peter and told him I had called earlier I called.to see if they had the vehical. They confirmed it was still there. When I got there, I was greeted by Peter and told him I had called earlier and what I was interested in. He got right to work and was great through the whole process. We were able.to make a deal and Peter made sure it went smooth. Was able to get the documents done and took deliver the next day. Everyone in the dealership was great to work with. Highly recommend Peter!!!! More

Andre was great! Answered all my questions and treated me like family. We will come back to see him and the Al Piemonte team for our next vehicle. Answered all my questions and treated me like family. We will come back to see him and the Al Piemonte team for our next vehicle. More

Service Dept. is the worst. Had a recall on my car only to find out from Ford Corporate advising me the work that was done from the Service Dept. in Melrose Park, is the worst. Had a recall on my car only to find out from Ford Corporate advising me the work that was done from the Service Dept. in Melrose Park, and Al Piemonte in Melrose will not check to see what the tech's did. Perla Chavez pretty much shut me down telling me the work was done, and she's not even the mechanic! My lighting control module is no longer available so the mechanic chose to install a harness (piggy back style from what the mechanic told me) and now my rear running lights do not work. The rear lights worked before the repair for the head lights, and now nothing. They refuse to look at it. Tried numerous times to call the Service Manager/Director and he's either on vacation or away from his desk. Really and this is what they call customers are number one with them? DO NOT TAKE YOUR CARE TO THE SERVICE DEPARTMENT IN MELROSE PARK. I will try again, and I will continue to post the out come of this whole ordeal. More

Al Piemonte dealership got the deal done. Maria is the best sales rep ever. She is amazing. very helpful and knowledgeable. Maria is the best sales rep ever. She is amazing. very helpful and knowledgeable. More

Stop to take a look and ended buying the van everything was very smooth and simple. Maria followed up with me on everything was very smooth and simple. Maria followed up with me on everything More

Edgar García is the best salesperson ever. He took care of me and knew exactly what I wanted and achieved ! I recommend him and his team anytime. He took care of me and knew exactly what I wanted and achieved ! I recommend him and his team anytime. More

Fast to work within my budget and made the numbers work the best for me the best for me More