Al Piemonte Ford

First 2015 Vehicle Purchase When we walked into AL Piemonte Ford, we already new the vehicle that we wanted and with confidence and faith. We worked with Andrea who diligently fo When we walked into AL Piemonte Ford, we already new the vehicle that we wanted and with confidence and faith. We worked with Andrea who diligently fought for us to come out of the dealer with just what we desired. We would like to thank you for your excellent service and dedication in satisfying your customers. We hope to send continuous business to you. Sincerely, Shatoya House/ The Jackson Family More

Excellent service! Very very happy with my new ford fusion! all thanks to LANELL J GRAY! I WOULD DEFIANTLY RECOMEND EVERYONE I KNOW TO AL PIEMONTE FORD. Very very happy with my new ford fusion! all thanks to LANELL J GRAY! I WOULD DEFIANTLY RECOMEND EVERYONE I KNOW TO AL PIEMONTE FORD. More

Great Staff and Service The staff at Al Piemonte Ford were fantastic! I was a bit anxious about going through the car buying process on my own, however, my sales person Hank The staff at Al Piemonte Ford were fantastic! I was a bit anxious about going through the car buying process on my own, however, my sales person Hank made it so hassle free. He got me into a great car, actually better than expected, and at a reasonable rate. Everyone in the dealership was very professional and helpful. I would definitely recommend Al Piemonte to anyone looking to purchase a Ford. More

"0" Stars This review site must be open to bribes!!!!! “0” STARS DO NOT GO TO AL PIEMONTE FORD!!! There are many reasons why Al Piemonte does not have as good as ratings as other Ford “0” STARS DO NOT GO TO AL PIEMONTE FORD!!! There are many reasons why Al Piemonte does not have as good as ratings as other Ford Dealers. After waiting several years to buy a Ford Taurus. I am disappointed with my experience with this dealer. To make things clear as Chuck (some manager) doesn’t want to hear any whining, he just wants short details and rushes you off the phone. Chuck tells me to hurry up with my issue as he has a customer in front of him, they why did you pick the phone when your busy!!! They got the wrong guy handling a customer service call, manager or not. DO NOT TAKE OWNERSHIP OF A USED OR NEW CAR UNTIL ALL ISSUES ARE FIXED, YOU’LL BE SORRY IF YOU DO. I test drove a used 2015 Taurus. I made mention to Lanell that there was something wrong with the tires or brakes. He told me they would fix anything that is wrong. (Get it in writing or don’t buy the car). Well turns out the tires are crap at 23,000 miles (GoodYear Eagle RSA). I reasearched these tires on the internet, quite a few complaints. Any Taurus buyers, ask for the Michelin tires. Al Piemonte says too bad it’s my problem. At a minimum it will cost me $1200.00 to purchase and install new tires, over $1600.00 at Al Piemonte. DO NOT BELIEVE THEM WHEN THEY SAY WE’LL FIX THAT, GET IT IN WRITING. LANELL GRAY YOU ARE A LIAR! I KNOW YOU WON’T LOSE ANY SLEEP OVER THE TRUTH. DO NOT BUY A VEHICLE NEAR CLOSING HOURS, YOU WILL BE RUSHED THROUGH AND MISS FULLY READING YOUR BILL OF SALE AND CREDIT RATE. My wife and I know we were promised a 4.19% rate and found out it was changed to 4.99%. They added $600.00 for GAP insurance and never asked me if my own insurance covers that. That was a nice profit for them. I was told this was a 72 month loan only to find out it was 75 months on my contract. Don’t trust anyone. You think they wouldn’t do this but they do. I informed Lanell about this and all I get is a sorry and some floor mats, Oh excuse me, Lanell loved to say they’re $160.00. To a sucker that is willing to pay that. Get some WeatherTechs. I recommend you go to a smaller dealer there are a few with a “5.0” or close rating. In Chicago’s North side, they are opening a new Fox Ford Dealer. Their South side dealer has almost “5.0” rating, So does Joe Rizza in Riverside!!! Al piemonte Ford is a large dealer, therefore they are too busy to take care of every problem. They may sell a lot, but they lost this customer I have two issues to take to their service dept., not anymore. I am going to a place with “5.0” stars. Al Piemonte does not rate “5.0” stars on any review site. That says it all!!! More

Went above and beyond to make sure I was taken care of! My experience at al Piemonte ford met any expectations I ever had for buying a car and more. They really went out of their way to make me feel like a My experience at al Piemonte ford met any expectations I ever had for buying a car and more. They really went out of their way to make me feel like a valued customer. Every single staff member was courteous and friendly. I enjoyed my salesman Jim, he was a great guy who really helped me out. I appreciate everything everyone did for me at Al Piemonte ford and recommend anyone buying a car to go see the guys over there! More

Awesome, professional, caring and funny. I would definitely recommend everyone. Al Piemonte Ford has an Awesome team who care about their customers, I am one to say hey cared! I am so lucky t I would definitely recommend everyone. Al Piemonte Ford has an Awesome team who care about their customers, I am one to say hey cared! I am so lucky to have had a Sales Consultant who went above and beyond to help me get very decent auto. Thank you so so much Tony!! More

Excellent I have a very very good service and help the personal of this dealer is very good Thank you so much for all you hard work I have a very very good service and help the personal of this dealer is very good Thank you so much for all you hard work More

Excellent Great customer service! Matt really took the time to get me what I wanted and I was not an easy customer to deal with. He's great ! Great customer service! Matt really took the time to get me what I wanted and I was not an easy customer to deal with. He's great ! More

THE BEST EXPERIENCE EVER I really enjoyed the service I got from George. It was different from what I’ve experienced in the past. I went to 6 different dealerships and no o I really enjoyed the service I got from George. It was different from what I’ve experienced in the past. I went to 6 different dealerships and no one provided the same service like George did. I recommend this dealership because everyone there was attentive to my needs and were able to help with whatever I needed. I loved the experience and I will refer all of my family and friends. More

Me and my wife had excellent service rendered by Nelson Gord Me and my wife purchased a 2015 Ford Fusion on Tuesday the 7th. I spoke with Nelson Gord and told him exactly what me and my wife where looking for an Me and my wife purchased a 2015 Ford Fusion on Tuesday the 7th. I spoke with Nelson Gord and told him exactly what me and my wife where looking for and he found the car on the lot and we set up appointment to meet with him. Thanks Nelson for your excellent service. More