Al Piemonte Ford
Melrose Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Not your typical car sales people, they are kind, considerate and very knowledgable. They treat you like a human being making an important decision, not a means to a commission check, helping and gu considerate and very knowledgable. They treat you like a human being making an important decision, not a means to a commission check, helping and guiding you to make the right decision for you. We were not rushed into anything and felt incontroll of the negotiation all the way. Excellent people to deal with, this is the second car I have purchased here and wil be the first place I come if I ever want to buy another. More
I WAS CALLED ON FRIDAY TO VERIFY MY APPOINTMENT AND A VERIFICATION NUMBER WAS GIVEN. WHEN I ARRIVED YOUR STAFF WAS VERY CORDIAL AND HELPED ME FIND THE SALES PERSON I HAD SPOKEN TO FOR THE APPOINTMENT. VERIFICATION NUMBER WAS GIVEN. WHEN I ARRIVED YOUR STAFF WAS VERY CORDIAL AND HELPED ME FIND THE SALES PERSON I HAD SPOKEN TO FOR THE APPOINTMENT. I HAD MOSES, WHO SOLD ME MY CAR. HE WAS TERRIFIC. GREAT JOB. JUST A NOTE: I DID NOT THINK I WOULD EVER RETURN TO YOUR DEALERSHIP AS TO WHAT HAD TRANSPIRED 3 YEARS AGO. THANK YOU. More
I purchased a Ford Fusion hybrid through Piemonte's Internet dealership. Dan picked me up at O'Hare and drove us to the dealership. Our finance company dropped the ball, so we had to re-submit our cr Internet dealership. Dan picked me up at O'Hare and drove us to the dealership. Our finance company dropped the ball, so we had to re-submit our credit information (with me potentially stuck hundreds of miles from home waiting for a resolution). Dan, Sam, and the whole team made me feel as though I were the only customer in the building, resolving all issues within an hour or so. The car was exactly as described, the price was eminently fair, and the finance office meeting was a painless five-minute process. I drove the car home, six hundred miles away, without any problems at all, and the whole family loves it. I will definitely check with this dealership for future Internet purchases. More
Very laid-back guys, not pushy at all, know how to treat their customers (and their kids). Would recommend to anyone and everyone. We left several other dealers because they were very pushy, or uninformed. their customers (and their kids). Would recommend to anyone and everyone. We left several other dealers because they were very pushy, or uninformed. More
As with most people, car buying is probably one of the worst purchase one encounters. Upon arrival at Al Piemonte, I was upfront and informed the sales people, that a hard sell would chase me out of the worst purchase one encounters. Upon arrival at Al Piemonte, I was upfront and informed the sales people, that a hard sell would chase me out of the dealership. Sarah and Ric were so understanding without any pressure. My trade-in amount met my expectations. Again, they were very professional without pressure. Rose More
It was great to have people with a great professional, and very informative knowledge of what product they are selling. Rick was very helpful and gave me great direction on which would work best for me. and very informative knowledge of what product they are selling. Rick was very helpful and gave me great direction on which would work best for me. I will be back. More
My experience at Al Piemonte Ford went painlessly. I got very excited driving out of the parking lot with the car I came in for. My husband & I spent 3 hours negotiating, test driving, doing paperwork, etc very excited driving out of the parking lot with the car I came in for. My husband & I spent 3 hours negotiating, test driving, doing paperwork, etc. for the Escape Titanium and we couldn't be happier with this car. Lanell Gray was our professional sales agent and helped us through this important process. He has also answered our text messages through this following week when we have had questions about the car. So far, we are pleased with the service and vehicle we have gotten from Al Piemonte Ford. More
from the first start on my application taken place, i was very happy with the service i recieed and the sale person was very helpful with all my questions an the process to the end of the purcash of the van very happy with the service i recieed and the sale person was very helpful with all my questions an the process to the end of the purcash of the van i got .thanks a lot More
was promised a car for a certain price made down payment on phone and they bragged about only good cars on the lot. the price in the ad in the newspaper was guaranteed.next day they called and told me car h on phone and they bragged about only good cars on the lot. the price in the ad in the newspaper was guaranteed.next day they called and told me car had transmission problems......they did not want to honor the price in the ad. More
Lanell Gray had us in and out of the dealership fast. He assisted us to everything we wanted. We absolutely love our Ford Escape and would recommend him to any of our friends. Great Job Lanell!!! assisted us to everything we wanted. We absolutely love our Ford Escape and would recommend him to any of our friends. Great Job Lanell!!! More




