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Al Piemonte Ford

Melrose Park, IL

4.7
522 Reviews
It is our mission at Al Piemonte Ford to treat each and every shopper, customer, and employee with the same professionalism and courtesy as we would treat our own families. Al Piemonte Ford has a large, state-of-the-art facility, with a huge inventory of New and Pre-owned Vehicles. We have a courteous and professional sales and management team. We've been serving Melrose Park, Chicagoland area, Northern Illinois, Northwest Indiana, and Southeastern Wisconsin for over 40 years. Let us help you get your next new Ford vehicle. We pride ourselves on the honesty and integrity of our staff and our company-wide, customer-centric sales approach that ensures an enjoyable, hassle-free purchase and ownership experience.
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2500 W North Ave

Melrose Park, IL

60160

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Showing 522 reviews

October 26, 2013

Not your typical car sales people, they are kind, considerate and very knowledgable. They treat you like a human being making an important decision, not a means to a commission check, helping and gu More

by lynzolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Glaser, Mark Dazzo, Ted Nagel
August 27, 2013

I WAS CALLED ON FRIDAY TO VERIFY MY APPOINTMENT AND A VERIFICATION NUMBER WAS GIVEN. WHEN I ARRIVED YOUR STAFF WAS VERY CORDIAL AND HELPED ME FIND THE SALES PERSON I HAD SPOKEN TO FOR THE APPOINTMENT. More

by rsainz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MOSES
August 25, 2013

I purchased a Ford Fusion hybrid through Piemonte's Internet dealership. Dan picked me up at O'Hare and drove us to the dealership. Our finance company dropped the ball, so we had to re-submit our cr More

by Stephen044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Judd, John Gomez, Sam Hammad
August 05, 2013

Very laid-back guys, not pushy at all, know how to treat their customers (and their kids). Would recommend to anyone and everyone. We left several other dealers because they were very pushy, or uninformed. More

by ilmommkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Dobski, Mark Dazzo, Ted Nagel
July 26, 2013

As with most people, car buying is probably one of the worst purchase one encounters. Upon arrival at Al Piemonte, I was upfront and informed the sales people, that a hard sell would chase me out of the More

by RoseHermanns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Castro & Sarah
July 16, 2013

It was great to have people with a great professional, and very informative knowledge of what product they are selling. Rick was very helpful and gave me great direction on which would work best for me. More

by question5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Castro
June 27, 2013

My experience at Al Piemonte Ford went painlessly. I got very excited driving out of the parking lot with the car I came in for. My husband & I spent 3 hours negotiating, test driving, doing paperwork, etc More

by LynnCasale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lanell Gray
June 25, 2013

from the first start on my application taken place, i was very happy with the service i recieed and the sale person was very helpful with all my questions an the process to the end of the purcash of the van More

by ronita14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Szajewski
May 16, 2013

was promised a car for a certain price made down payment on phone and they bragged about only good cars on the lot. the price in the ad in the newspaper was guaranteed.next day they called and told me car h More

by sigmaderby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 09, 2013 -

Al Piemonte Ford responded

First, thank you for sharing your feedback and we regret to hear that you had a less than positive experience with our sales department. We’d like the opportunity to make all future visits with us better. Please give our sales manager a call at 708-345-9300.

May 12, 2013

Lanell Gray had us in and out of the dealership fast. He assisted us to everything we wanted. We absolutely love our Ford Escape and would recommend him to any of our friends. Great Job Lanell!!! More

by buffy1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Nagel, Lanell Gray
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