
Al Piemonte Nissan
Melrose Park, IL
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Last time my husband and I dealt with a dealership many years ago, we were told "The United States sets the prices", and this dealership is right inline with that kind of logic. I saw a car advertised wi years ago, we were told "The United States sets the prices", and this dealership is right inline with that kind of logic. I saw a car advertised with Cars.com I liked, and we drove 40 miles to go see this car that has been on the lot about 9 months, so we examined it closely! Doing research later it turns out the car needed a big, expensive repair, but correctable under warranty. This was not our first test drive with dealerships, and we always informed them (with no objections): 1. The car needed to be checked out by our mechanic (f.y.i. Car Max gives you 30 days to return the car), and this was agreed to at least 2 times by the manager. 2. No financing 3. No trade-in Next day the salesman called with the news the car was going to get warranty work, reiterated the price as "listed on the web". My husband asked for an out the door price when we returned, to eliminate problems. We believed we were going to buy. Great! (HA!) We returned to pick up the car for our appointment with the mechanic. And when it wasn't offered, asked for the prepared sales memo. BAIT and SWITCH! Of course. Almost $4,000 was added under the guise "Market Valuation Adjustment". We rose to our feet to leave. This stuff is nonsense. The salesman and manager offered to lower it $1,500 (why have a listed prices?). We rose to leave again. Final offer was list web listed price. BUT: Final Actions from manager: 1. He would lose money (not THAT old one!) because we were not financing or trading in a car. And if our mechanic found something wrong we wouldn't buy the car (a really big DUH!". 2. He told us the car had been inspected by the dealer. No again. It had warranty work, no inspection. Besides he knew the car was perfect. 3. Our mechanic could come to the dealership. 4. We could sign the contract, but not pay. And he would tear up the contract if something was wrong with the car after our mechanic looked at it. I'm not a lawyer, but people sign a legal document for a reason! We declined. And in a ridiculous gesture, he tore up the "offer". Smiling, we left the dog and pony show. Need I say avoid these hassles? And don't believe all the fake Google 5 star reviews. They are well, fake! More
Mario was super helpful when I came to Nissan looking for a new car. I had a very positive experience and would recommend his services! a new car. I had a very positive experience and would recommend his services! More
I can't imagine a more professional, more cordial salesperson than Mario Dal Cerro. Mario is empathetic and helpful. He helped guide us to a very satisfactory purchase. You can't go wrong with Mar salesperson than Mario Dal Cerro. Mario is empathetic and helpful. He helped guide us to a very satisfactory purchase. You can't go wrong with Mario! More
Go see Mario Dal Cerro @ Al Piemonte Nissan From the first phone call to the moment I walked in the door to pick up my car, I was provided with the utmost customer service. The dealership is beautiful, first phone call to the moment I walked in the door to pick up my car, I was provided with the utmost customer service. The dealership is beautiful, neat & clean. Everyone I dealt with was caring, efficient & explained everything so thoroughly. It truly was an awesome experience More