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Al Piemonte Nissan

Melrose Park, IL

4.3
2,683 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,683 reviews

December 05, 2019

Great communication of the staff member ( Oscar) Excellent customer service during this visit. Oscar notified me via phone to discuss the service that was done and the service that he recommended dur More

by Even White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Dec 09, 2019 -

Al Piemonte Nissan responded

Thank you for taking the time to write this review. We are pleased to hear that Oscar was able to provide an efficient and overall positive experience. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 04, 2019

Positive experience This was my first time going to a dealership’s service center, and I was really anxious because typically you hear about negative experiences. Juan wa More

by ghousia.hussain89
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Dec 04, 2019 -

Al Piemonte Nissan responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 04, 2019

Muy buena atención y servicio de los empleados, se los recomiendo al que quiera comprar su nuevo auto, buenos precios y calidad de servicio , muy buen stock More

by Diegoserramalera
Recommend Dealer
Yes
Employees Worked With
Gabriel Molina, Brian Portillo
Dec 04, 2019 -

Al Piemonte Nissan responded

Muchas gracias, que tenga un día exelente! Sinceramente, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 03, 2019

Brian helped me out in my visit here and it was the most refreshing experience I've ever had. I urge anyone to come here! More

by adolfoport4522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Marin, Gabriel Molina, Gabriel Molina, Miguel Marin, Brian Portillo
Dec 03, 2019 -

Al Piemonte Nissan responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 03, 2019

Kept headlights that got changed from car Had trouble with afther market bulbs,they switched them back to regular factorybulbs. Dealer kept 3 out of 4 led bulbs so we can't return and get mone More

by Pollogal290
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't remember names , Carlos Rodriguez
Dec 13, 2019 -

Al Piemonte Nissan responded

We are disappointed to see that we did not earn a 5-star rating. If you would like to discuss in what ways we can improve in order to earn those additional 2 stars for your next visit, please reach out to us directly. We look forward to hearing from you. Thank you. The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 03, 2019

New lease Great experience will repeat I'm a repeat customer and will continue to be My sales man Paul was very efficient and knowledgeable about the vehicle More

by Holly122354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Alfano, Rosendo "Chendo" Serrano Serrano, Paul DeFillipis, Juan Avila
Dec 03, 2019 -

Al Piemonte Nissan responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 02, 2019

Thanks to Paul for helping me and my family with the new 2020 altima awd. Outstanding person to deal with. I highly recommend Paul thanks again. More

by Ana
Recommend Dealer
Yes
Employees Worked With
Paul DeFillipis
Dec 03, 2019 -

Al Piemonte Nissan responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 01, 2019

Edgar! He is so helpful and empathetic. Very responsive to my needs and concerns with the car and with personal issues of mine which potentially required a s More

by ccabre3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Orellana, Melissa De La Rosa
Dec 02, 2019 -

Al Piemonte Nissan responded

Thank you for the awesome feedback! You're right, Edgar is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 01, 2019

Customer service good, price for service is very over priced Labor and parts prices are severely marked up compared to actual parts prices and time for repair. This is compared to service I have received at oth More

by ISACKIM89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Dec 02, 2019 -

Al Piemonte Nissan responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 01, 2019

Customer service rocks. One of the reasons I went back for a new car and not to a different dealer for a different model was because the people there are so nice I’ve had a c More

by Amyqoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maulik Patel, Michal Pyszora, Abraham Guzman
Dec 02, 2019 -

Al Piemonte Nissan responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Al Piemonte Nissan. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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