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Al Piemonte Nissan

Melrose Park, IL

4.3
2,683 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,683 reviews

March 22, 2019

Sub par service and customer service that does not stand by their word. Have had nothing but problems since i purchased my new rogue. Pliers left on my car after service which slid an More

by Willjbrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David and Diego
Mar 24, 2019 -

Al Piemonte Nissan responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, James Douvas | General Manager | james@apnissan.com

March 22, 2019

Great experience This is a great dealership. They don’t pressure you and they give you all the facts before you buy. I had a great experience overall More

by KTRAFICANTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michal Pyszora, Giuliano Scola
Mar 24, 2019 -

Al Piemonte Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Douvas | General Manager | james@apnissan.com

March 21, 2019

Great service Miguel and Juan really help me on buying my new car. It was a great experience to work with such an amazing people. I greatly recommend this dealer. More

by BARTENDER750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Marin, Juan Avila
Mar 22, 2019 -

Al Piemonte Nissan responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Miguel and Juan were able to meet your needs. At Al Piemonte Nissan, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, James Douvas | General Manager | james@apnissan.com

March 21, 2019

Excellent Dealership From top to bottom excellent staff! Jim Douvas understands customer service and a personal touch with customers!! The staff were friendly and well inf More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve sales Jim Douvas Carl finance
Mar 22, 2019 -

Al Piemonte Nissan responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, James Douvas | General Manager | james@apnissan.com

March 21, 2019

Saved me thousands!! A local chain mechanic had told me myvtransition was shot, and quoted me 4 thousand dollars for the work. I was dubious, and went to you guys. You che More

by mhspiegel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Martinez
Mar 22, 2019 -

Al Piemonte Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, James Douvas | General Manager | james@apnissan.com

March 21, 2019

Great experience I have purchased and leased many vehicles from Al Piemonte Nissan and always have had positive and smooth transactions. They are always willing to wor More

by ALLYNAT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Venegas, Giuliano Scola, Shane Soto, Olimpia Skatulska
Mar 22, 2019 -

Al Piemonte Nissan responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, James Douvas | General Manager | james@apnissan.com

March 19, 2019

Mantenimiento No tengo quejas son comprometidos con el servicio buen trabajo siempre buscan la manera de ayudar al cliente para su mejor conveniencia muy bien excel More

by HECTORMEDINA618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Molina, Shane Soto
Mar 20, 2019 -

Al Piemonte Nissan responded

Muchas gracias, que tenga un día exelente! Sinceramente, James Douvas | General Manager | james@apnissan.com

March 19, 2019

Oil change Great fastAccurate service I had an oil change and it took about an hour and a half everything was done that needed to be done and I come back in anot More

by michelinemercado66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michal Pyszora
Mar 20, 2019 -

Al Piemonte Nissan responded

We cannot thank you enough for your wonderful review of Al Piemonte Nissan and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, James Douvas | General Manager | james@apnissan.com

March 19, 2019

Great experience purchasing my first car. Jacob was really helpful when I came in to purchase my first car. I explained what I was looking for and my budget, and he did a great job helping me More

by Taylorross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosendo "Chendo" Serrano Serrano, Jon David
Mar 20, 2019 -

Al Piemonte Nissan responded

Taylor, thanks for this great feedback and congratulations on your new car! We are so pleased that Jacob was able to provide you with such exceptional service. Enjoy your new Nissan Kicks! Sincerely, James Douvas | General Manager | james@apnissan.com

March 19, 2019

Great I arrived to a very friendly team. The service was very quick. Waiting room very comfortable and accommodating. The team explained everything very More

by MATTJHARRIS17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar, Michelle Levato, David Rea
Mar 20, 2019 -

Al Piemonte Nissan responded

Matt, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, James Douvas | General Manager | james@apnissan.com

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