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Al Piemonte Nissan

Melrose Park, IL

4.3
2,683 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,683 reviews

August 28, 2020

Juan was tremendous! Very transparent and finished the job early. I will never go anywhere else to get my Nissan NV Cargo service. Juan is an ace! Give him a raise. More

by MENNONSAFETY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Juan Becerra, Elena Garcia
Sep 02, 2020 -

Al Piemonte Nissan responded

We loved reading this review! Happy customers are our aim, and it appears Juan really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

August 28, 2020

Just don't like the fact I been complaining about my brakes since I got the new 2020 Nissan Rogue now they want me to pay for it More

by Reverend T.y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra
Sep 02, 2020 -

Al Piemonte Nissan responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

Sep 03, 2020 -

Reverend T.y responded

Will do

August 28, 2020

Buena atención al cliente y excelente servicio en general. Resultó positiva mi experiencia en esta visita y recomiendo el lugar a quienes necesiten sus servicios. More

by ATOX2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deseo hacer mención especial a Duane Hoffa, quien le realizó cada uno de los trabajos que necesitaba se le hicieran a mi auto. , Juan Becerra
Sep 02, 2020 -

Al Piemonte Nissan responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sinceramente, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

August 27, 2020

Shane the manager is a man of his word he promised me 3 free oil changes and he delivered the service team is great all of them nice people to do business with thanks More

by PUFFS426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Alfano, Shane Soto, Oscar Baustista, Melissa De La Rosa, Juan Becerra, Christian Leon, Elena Garcia, Jackie Orellana, Damian Chlon
Sep 01, 2020 -

Al Piemonte Nissan responded

We really appreciate your feedback We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

August 27, 2020

Very clean and responsible. May take a while for the wait but worth it since they take good care of you. Will be coming back ! More

by Eve15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa
Sep 01, 2020 -

Al Piemonte Nissan responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Al Piemonte Nissan, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

August 27, 2020

All of the people are Always professional and courteous. The Dealership is clean. We are very pleased with the car purchase and service department. Thank you. More

by rtdixon1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rea
Sep 01, 2020 -

Al Piemonte Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

August 27, 2020

I came in for a scheduled service true enough I was there for 6 hours but the service made the wait easy i was informed every step of what was being done to my car More

by Paolamontenegro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Sep 01, 2020 -

Al Piemonte Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

August 27, 2020

The general manager Jim Douvas provided me with the best customer service I have ever experienced. The service department also was very helpful with my car More

by ndb1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Sep 01, 2020 -

Al Piemonte Nissan responded

Thank you for the feedback! We are happy to hear about your positive experience at Al Piemonte Nissan, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

August 27, 2020

No stars, not helpful at all. That's twice now, and no help. Won't be a 3rd, will visit a different dealer moving forward More

by SANTOSROBOES811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Martinez, Miguel Marin
Sep 01, 2020 -

Al Piemonte Nissan responded

We appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact us directly so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

August 25, 2020

Staff was very friendly, my car was ready in reasonable time, offered a complimentary ride home while waiting and picked me back up. Would recommend. More

by ANTHONYMARCHESE94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa, Juan Becerra, Elena Garcia, Jackie Orellana
Aug 28, 2020 -

Al Piemonte Nissan responded

We cannot thank you enough for your wonderful review of Al Piemonte Nissan and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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