Back

Al Piemonte Nissan - Service Center

Melrose Park, IL

3.8
1,325 Reviews

1,325 Reviews of Al Piemonte Nissan - Service Center

Sort by
December 01, 2018

Quick Service On one of the worst bad weather days I took my car in for service. I had a oil change, tire rotation and they washed the car. They were very busy and More

by Tj0214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Dec 03, 2018 -

Al Piemonte Nissan responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best regards, James Douvas | General Manager | james@apnissan.com

December 01, 2018

Awesome overall experience I was in to have my Nissan Murano serviced. Everybody was so friendly and knowledgeable. I definitely recommend Al Piemonte Nissan to anyone looking f More

by MM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in the service department , Giuliano Scola
Dec 03, 2018 -

Al Piemonte Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Best regards, James Douvas | General Manager | james@apnissan.com

November 30, 2018

Recall Replaced recall part and a sensor that started to fail. Took one week, but they gave me a courtesy car. Everything seems fine so far. More

by giovina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar
Dec 03, 2018 -

Al Piemonte Nissan responded

Thanks for giving us the opportunity to service your vehicle, Giovina. I am happy to hear that everything went well for you. If you need anything else for your vehicle, please let us know. Best regards, James Douvas | General Manager | james@apnissan.com

November 28, 2018

Awesome Exelente services and fabulous people Nice and they have the best answers for Every one's Thanks Thanks Thanks Thanks Thanks Thanks More

by Ramirez team
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosendo "Chendo" Serrano Serrano, Michelle Ornelas, Gabriel Medina, Armando Venegas, David Rea
Nov 29, 2018 -

Al Piemonte Nissan responded

Thank you so much for such an awesome review! Feel free to reach out if you ever need anything else. Best regards, James Douvas | General Manager | james@apnissan.com

November 28, 2018

Great customer service Definitely would recommend Al Piemonte Nissan to friends, for the great customer service, friendly personal and service department is on top of everyt More

by ariel_am_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel , Michelle Levato
Nov 29, 2018 -

Al Piemonte Nissan responded

Thank you for sharing your experience with us, Ariel! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, James Douvas | General Manager | james@apnissan.com

November 27, 2018

High Level of Customer Service The Service team And management at this dealership has always had a high customer service level. You feel at home working with them. This adds a level More

by TAWANA J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos, Maria, Dewayne (Mechanic)
Nov 28, 2018 -

Al Piemonte Nissan responded

This review was a pleasure to read, Tawana. The Al Piemonte Nissan service center works hard to provide every guest with exceptional customer service. Hearing that we are reaching this goal is a huge compliment! We look forward to seeing you on your next maintenance visit! Best regards, James Douvas | General Manager | james@apnissan.com

November 24, 2018

Air Bag Recall I was told at the time of the appointment over the phone that the Air Bag Recall would take 2 1/2-3 hours to complete. As a result, I was promised a l More

by Denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Levato
Nov 26, 2018 -

Al Piemonte Nissan responded

Thank you for the honest feedback, Denny. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Regards, James Douvas | General Manager | james@apnissan.com

November 24, 2018

Exceptional customer service I was so ompressed with the service I received. Daisy was courteous and peofessional. Anthony went above and beyond to accommodate me. Overall a great More

by Habegger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy and Anthony in service
Nov 26, 2018 -

Al Piemonte Nissan responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Al Piemonte Nissan. If there is anything more that we can do, please come back and see us again. Take care! Best regards, James Douvas | General Manager | james@apnissan.com

November 24, 2018

Good service It was very noisy waiting for my car. The music, however lively, was way too loud in the waiting room/showroom. Appreciated the availability of drin More

by greeneyedkb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan in Service
Nov 26, 2018 -

Al Piemonte Nissan responded

Thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. Please feel free to contact us if you have any other questions or concerns. Take care. Best regards, James Douvas | General Manager | james@apnissan.com

November 22, 2018

Great job The service was fast and excellent job resolve my questions provide profesional job. I was satisfied all staff is friendly. I am happy whit service an More

by israel isbadman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosendo "Chendo" Serrano Serrano, Armando Venegas, David Rea, Freddie Alvarado, Vivian Salazar
Nov 22, 2018 -

Al Piemonte Nissan responded

Thank you very much for writing us a review, Israel. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best regards, James Douvas | General Manager | james@apnissan.com

...
122
...