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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,329 Reviews

1,329 Reviews of Al Piemonte Nissan - Service Center

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October 16, 2020

I came in to get a air filter and oil change tire rotation but when i got my car a day later i started hearing a noise in front now if they put my car up they shpuld have seen the cover was falling o More

by KIM.HALEY13
Recommend Dealer
No
Employees Worked With
Melissa De La Rosa
Nov 04, 2020 -

Al Piemonte Nissan responded

Kim, we appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 16, 2020

Very good place to take your car for a check up price is a bit outrageous but they get the job done right Thank you Carlos More

by YPEREZ171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Alfano, Oscar Baustista, Melissa De La Rosa, Carlos Rodriguez, Elena Garcia, Jackie Orellana
Oct 21, 2020 -

Al Piemonte Nissan responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give me a call to discuss this in person. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 16, 2020

Great service advisors,technicians and parts/sales department's at this location. Will recommend others to come here for service.Elana my service advisor and Angel parts manager were both awesome/very More

by Angelvera2322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Alfano, Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Oct 21, 2020 -

Al Piemonte Nissan responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 16, 2020

Great Service! Quick, polite and professional. I will definitely be back with all of my service needs as well as recommend to others. Thank you More

by Annarella2277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Oct 21, 2020 -

Al Piemonte Nissan responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 15, 2020

Service is great, friendly and cares about cleanliness & health safety. The vehicle was services earlier than promised and work was done in a quality manner. More

by C.LOEZA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Oct 16, 2020 -

Al Piemonte Nissan responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 15, 2020

I came in for a oil change and to get my front brakes done. After a 4 hour wait inside the waiting room, I went to go make my payment and the cashier processed a payment of $3,600 instead of the $379 tha More

by Rb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cashier department
Nov 04, 2020 -

Al Piemonte Nissan responded

Our team has acknowledged this review.

October 15, 2020

Awesome service, cleanliness waiting area, fast service with updates of the status. Answered all questions with knowledge of the car. She also remembered speaking with me on the phone 30 mins before I arri More

by monique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Oct 16, 2020 -

Al Piemonte Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 15, 2020

Was told a week after getting the vehicle that there was a software recall. I got a loaner to go to work and they finished with my car in about 2hrs. More

by ARIDIL2016
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Oct 16, 2020 -

Al Piemonte Nissan responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give me a call to discuss this in person. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 14, 2020

The customers services it is excellent and the service iwhen they fix the cars it is very faster and good , also the waiting area is clean and comfortable for us . More

by patriciaesparza85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Oct 16, 2020 -

Al Piemonte Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 14, 2020

Great service they are very accommodating and go beyond and above the call of duty Elena is very attentive friendly and sweet.i highly recommended this dealership now if they refinance my car it would be More

by hairwiz47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez, Elena Garcia
Oct 16, 2020 -

Al Piemonte Nissan responded

We cannot thank you enough for your wonderful review of Al Piemonte Nissan and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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