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Al Serra Cadillac
Grand Blanc, MI
10 Reviews
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10 Reviews of Al Serra Cadillac
January 29, 2024
No pressure sales. Treated my son well and educated him in car buying. Made the repairs requested prior to the used car purchase. Highly recommend. Would work with Chri Treated my son well and educated him in car buying. Made the repairs requested prior to the used car purchase. Highly recommend. Would work with Chris again More
by christina.hoeft
Employees Worked With
Chris Salter
Helpful November 15, 2023
I'm buying a 2009 DTS I saw online. Bought by pictures only so I sure hope it's a good car. I did most of the work on the purchase. Salesman seemed nice but never did try to sell it Bought by pictures only so I sure hope it's a good car. I did most of the work on the purchase. Salesman seemed nice but never did try to sell it to me. Didn't brag it up , nothing. Makes me worry some if it will be delivered as expected. Pictures look good but as they say, buyer beware. Its setup for delivery 11-12-23. So we'll see. Not being a new car I didn't get a sales pitch. Just concerned it's a good car. More
by Sears
Employees Worked With
JJ
May 13, 2023
False advertising, didn’t even have the car available ( and no not was recently sold). Their response was we don’t have any Escalades and they must be ordered. and no not was recently sold). Their response was we don’t have any Escalades and they must be ordered. More
by msingh231
Employees Worked With
John Pearson
January 22, 2022
All the low price new car listings are bait and scam! I inquired at least 4 vehicles and surprisingly all 4 were not available, yet they are still published on their website and at cars.com inquired at least 4 vehicles and surprisingly all 4 were not available, yet they are still published on their website and at cars.com More
by Mustafakguner
Employees Worked With
Unknown
October 25, 2021
They did not have the cars they were advertising on the web site. I made several enquiries and rge cars were not there. Very disappointing. web site. I made several enquiries and rge cars were not there. Very disappointing. More
by derrick.strongssr
Employees Worked With
Unknown
August 24, 2017
Ryan Burge is the best Cadillac salesman ever! Ryan took care of every detail and explained perfectly and thoroughly the delivery of our new Cadillac Platinum XT5..a seamless experience and the bes Ryan took care of every detail and explained perfectly and thoroughly the delivery of our new Cadillac Platinum XT5..a seamless experience and the best ever!! What a great start to enjoying a great car! The sales manager, Scott, was just as welcoming and great..Al Serra Cadillac does it right!! More
by Dr Michael, Marcia
Employees Worked With
Ryan, Scott
August 27, 2013
Last week I purchased a Cadillac CTS4 from Al Serra Cadillac. Our sales contact Shawn White was more than accommodating in helping us find the right vehicle. Another lead sales guy (manager maybe?) at Cadillac. Our sales contact Shawn White was more than accommodating in helping us find the right vehicle. Another lead sales guy (manager maybe?) at the Cadillac building tried to sell me on a lease but I was more interested in owning for the long-term, you know – finding a used gem that will last. As a web design and marketing professional myself, I was glad that Sean was very understanding and not pushy about the lease idea, or other up-sales for that matter. He was very down-to-earth and professional throughout the process. Our overall experience with the company was top-notch and I'll surely look them for future needs. More
by shanegramling
Employees Worked With
Sean White
