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Al Spitzer Ford - Service Center

Cuyahoga Falls, OH

4.9
106 Reviews

106 Reviews of Al Spitzer Ford - Service Center

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August 28, 2021

Vern Grier waited on me when I brought my Ford EDGE for its first 4000 mile service. He was so very courteous, thorough, and explained everything perfectly. A good guy!!! More

by glgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Grier
June 29, 2021

Great service. Very efficient and professional. Happy with our purchase and services More

by mmwit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Hesson, James Newton
June 25, 2021

Oil change and check ..service done in reasonable amount of time and everyone is friendly. More

by Bbehm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
May 26, 2021

My car had an oil change and a recall done. The service took a little over an hour and my car was washed too. The check-in process and check-out process we’re both fast and easy! More

by mboodjeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Welch
May 24, 2021

Love the service department! Always take very good care of me and my 2020 Ford Escape. They are always nice, reliable and quick with al the services I receive More

by Shonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Hesson, James Newton
May 11, 2021

I bought two F150s there and have serviced both of them there. I’m glad I bought the extended warranty on my current truck. I can usually get in to service at a convenient time and they pretty well in di More

by jcodrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Jelubik
May 11, 2021

Took my car to Al Spitzer Ford for a service recall.I Took my car to Al Spitzer Ford for a service recall. I did not purchase my car through Spitzer and did not have an account with them but was treated More

by hooli_33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Jekubik
April 15, 2021

Spitzer Ford worked on my 2014 Ford Fusion. I don’t have much else to say. Not 25 words worth at least. Idk. Ok. Cool. More

by Broncos3036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Hesson
April 13, 2021

ERIN IS THE BEST SHE GOT MY CAR TAKEN CARE OF AND WAS GREAT TO WORK WITH. I WILL WORK WITH HER AGAIN GREAT TO SEE A PLACE I CAN TRUST More

by cld051172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

As always the service for my car was most excellent. Everything done as necessary and then a very clean Escape waiting for me. Lindsey was a true pleasure to work with and kept me informed as to w More

by Kenny Grams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey and Ryan
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