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Al Spitzer Ford - Service Center

Cuyahoga Falls, OH

4.9
106 Reviews

106 Reviews of Al Spitzer Ford - Service Center

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February 19, 2021

David took care of me in a timely manner. It was in for timing chain and then had to return in a few days for transmission pump which was a shock. Not Davids fault although disappointed in Ford. My Chevy b More

by Rick Lambes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Welch
February 11, 2021

Great Service Erin Jekubik Pleasant Had F150 Ready As Ecspected First Time Buyer And Service At Spitzer Won't Be Last THANK YOU ERIN MIKE More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Hesson
January 23, 2021

David Welch responded with care and courtesy when I came in with a punctured tire. Service was effective and efficient thanks to him. Really appreciate his high level of customer service. More

by Moonstruck0703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Welch
November 30, 2020

Everyone at the dealership is kind and professional. I wouldn’t go anywhere else to get my vehicles serviced. Thank you for everything you guys do. More

by Car123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Welch. , Nicholas Hesson
November 23, 2020

Nick (service manager) has always helped me with my oil changes and tire rotation! They are so nice, fast and thorough!!! Thank you guys so much for everything! More

by Shonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Hesson
November 22, 2020

David Welch and Spitzer Ford helped me when I needed assistance getting my rotors fixed. Thank you very much!!! I always go there for service. More

by Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Welch
November 20, 2020

As always my service experience way great. I have only service my auto with Spitzer for the last 12years and this is my third car purchased with Spitzer Betty Lou Travis More

by Betty Lou Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Welch, Nicholas Hesson
November 14, 2020

This Spitzer Dealership offers excellent service by appointment or in emergency situations. The staff is the best, helping the customer and doing their UTMOST to insure the customer receives the BEST More

by Pretty Clementine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ick, Bob who initially greeted me and especially David Welch, courteous and knowledgeable, who managed the complete service visit from beginning to end!👍🏻
November 09, 2020

David Welsh was very friendly and helpful in determining what work I did or did not need to get done. My key gob went thru the laundry and I figured it needed reprogramming. The service department tried the More

by Dpete1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Hesson
October 30, 2020

Erin Jekubik in the service dept was very friendly, informative and helpful. Even the mechanics we were very patient and helpful! I had previously had a less than stellar experience in a different dep More

by mallyrii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Jekubik
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