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Shottenkirk Toyota San Antonio - Service Center

San Antonio, TX

4.2
436 Reviews

436 Reviews of Shottenkirk Toyota San Antonio - Service Center

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September 12, 2025

The new owners of existing Toyota location took responsibility for failures of predecessor by replacing missing front dust shield at no cost! More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Sep 12, 2025 -

Shottenkirk Toyota San Antonio responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Toyota San Antonio! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 12, 2025

Very friendly personnel. We were in for our 10k mile service. We were helped immediately. Shelby in the service department was quick and thorough. Would recommend Shottenkirk More

by Joe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby
September 11, 2025

Called to see if they had any last minute availability for an oil change. They were able to schedule me in. I was greeted when I pulled up and they were very helpful in answering my questions. The entire More

by Kellumd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Manzano
Sep 11, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Toyota San Antonio. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 10, 2025

Always enjoy working with Jesse. He represents Shottenkirk in an outstanding manner. Dropped my vehicle off for service and received shuttle ride home. Really appreciated that pa More

by jforester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse S.
Sep 10, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Toyota San Antonio to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 09, 2025

I had a late evening appointment and the staff was very helpful and patient despite almost closing time. They worked extra hours to help resolve my battery issue and then even called me well past closing t More

by SMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Knight
Sep 09, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for choosing Shottenkirk Toyota San Antonio. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 08, 2025

Bennett Hammon was awesome again. Main reason I keep coming back. Might look to trade in the future More

by macnfrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett Hammon was great
Sep 08, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Toyota San Antonio. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 06, 2025

The assistance provided by Tyler with my car A/C issue is phenomenal and it made us confident our car will be taken care of really well. Kudos to Tyler More

by Edgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 06, 2025 -

Shottenkirk Toyota San Antonio responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 06, 2025

I really like the person JJ Saenz. He is very friendly and helps me every time I come to have my car serviced. More

by scottiasandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Saenz
Sep 06, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 05, 2025

JJ Saenz was efficient and helpful in getting the service work completed on time. Thank you! More

by jat3c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Saenz in the Service Department.
Sep 05, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Toyota San Antonio. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 05, 2025

Always reliable service. Knowledgeable employees. comfortable waiting area. Clean restrooms. Friendly sales staff. Love my Toyota. More

by ilexberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Davila
Sep 05, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for choosing Shottenkirk Toyota San Antonio. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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