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Shottenkirk Toyota San Antonio - Service Center

San Antonio, TX

4.2
394 Reviews

394 Reviews of Shottenkirk Toyota San Antonio - Service Center

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July 31, 2025

Easy to schedule an appointment and the necessary items were taken care of quickly while I waited More

by rasutton3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

I came in for a 30,000 mile check up. It was supposed to cost me $214 but it ended up only costing me $188. Even the checkout clerk made sure I was happy and pointed out an extra discoun More

by rosssmith5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Toyota San Antonio.

July 30, 2025

Excellent service i bought three cars from there. . i just have one complaint i recommended my daughter Clinshay Williams there, she bout a car there and was mistreated by a salesperson Rosa Saldana. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Made reservation online for 5,000 maintenance. Everyone was friendly and informative. Service was done very quickly and I was on my way! More

by Ondrdagin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Greene
July 29, 2025

Tyler - service rep, outstanding young man. Very professional and communicative. Sales rep -Aaron, very knowledgeable on the sequoia (just purchased ) and professional. Great service from all More

by sa1358bayou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Obregón and Tyler (service)
July 29, 2025

Great experience! Staff was very professional and customer service was excellent. While I waited I met a salesman named Omari. Omari was very helpful. From start t More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

I've consistently been pleased with my experience at this dealership, for parts and service visits. (And hoping soon to do business on a new car). Staff is always helpful, courteous, and Shelby was very hel More

by pamelaschleicher19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
July 26, 2025

Great customer service. I have bought 2 vehicles from here and the service advisors were very helpful. More

by Marcos G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Williams
July 25, 2025

Continued great service for the last 12 years st Toyota! We will continue to take our Toyota for service and when ready to purchase a new vehicle we will go to Shottenkirk! More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for your continued loyalty over the past 12 years! We’re truly grateful for your trust in our service team here at Shottenkirk Toyota. It means a lot to know you'll continue to bring your Toyota to us, and we’ll be just as excited to help you when you're ready for that next vehicle. We look forward to seeing you again soon!

July 25, 2025

Bennett in service is always attentive and very professional in helping. He is very through in explaining what is being done and what needs to be addressed. More

by Jducote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett Hammon
Jul 25, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for being a loyal guest of Shottenkirk Toyota for the past 12 years—it truly means a lot to our entire team. We're especially glad to hear that Bennett has consistently provided you with attentive, professional service. He takes great pride in clearly communicating and making sure our guests feel confident and informed every step of the way. We look forward to continuing to care for your Toyota and helping when the time comes for your next vehicle!

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