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Shottenkirk Toyota San Antonio - Service Center
San Antonio, TX
419 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
419 Reviews of Shottenkirk Toyota San Antonio - Service Center
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August 23, 2025
Great facility and staff. Kept informed about the vehicle progress.got in and out in good time. Kept informed about the vehicle progress.got in and out in good time. More
by daniel030655
August 22, 2025
Very disappointed. Are nickel & diming us for service!!! Will not use them again. Charging $25 for raking car in for service. First and last time I will do this. Thi Are nickel & diming us for service!!! Will not use them again. Charging $25 for raking car in for service. First and last time I will do this. This dealership very greedy. I will never do business with them again. More
by Angelina Ruiz
Employees Worked With
August 22, 2025
Knowledgeable, Caring, and interested in making sure client understands options and car diagnostics and timeframes client understands options and car diagnostics and timeframes More
by pinal
Employees Worked With
I dealt only with James Greene and NOT Christian Ayala. I give James 5 stars
August 21, 2025
Excellent service. Kind. Attentive. Great accommodations. great attention to detail and always a pleasant experience. Kind. Attentive. Great accommodations. great attention to detail and always a pleasant experience. More
by jeromewhitson
Employees Worked With
August 20, 2025
I bought my Tundra there when the dealership was still Alamo Toyota. and I will keep going there to Shottenkirk Toyota to have my truck serviced. Alamo Toyota. and I will keep going there to Shottenkirk Toyota to have my truck serviced. More
by vjohn2547
August 19, 2025
Base on my on experience Mr Joey Castillo help me his excellent customer service made my day I feel he went above and beyond and not only that but any person that work their had a positive kind attitude excellent customer service made my day I feel he went above and beyond and not only that but any person that work their had a positive kind attitude thank u thank u thank u I they recommended this Toyota More
by Alokargloriasarah
Employees Worked With
August 17, 2025
On time at 0700. Immediate contact with advisor. Fast service. Pleasant and knowledgeable advisor. Did not push for more business but only what was needed. Immediate contact with advisor. Fast service. Pleasant and knowledgeable advisor. Did not push for more business but only what was needed. More
by erwinwilliamkeller
Employees Worked With
Kyle Williams
August 17, 2025
It was easy to make an appointment for my 10k service but it seemed especially busy when we arrived. There was some difficulty figuring out where to go, A woman employee walking by was especially help but it seemed especially busy when we arrived. There was some difficulty figuring out where to go, A woman employee walking by was especially helpful in finding a service rep [apparently the guy assigned to me wasn’t there) and also helped me figure out where my car was when service was done. It did take,almost 2 hours which was actually about what I had originally expected instead of the much shorter time I was told. All in all service was good, the service rep was friendly and professional. I think my next visit will go much more smoothly. More
by dianaklod
