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Christian Ayala
Christian Ayala at Shottenkirk Toyota San Antonio

Christian Ayala

Service Advisor

Shottenkirk Toyota San Antonio

18019 US-281
San Antonio, TX 78232

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5.0
351 Reviews
5.0

351 Reviews

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351 Reviews of Christian Ayala

May 04, 2026

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Employee Rating

Fastest service ever for oil change! !! Service was unbelievable for friendly and professional!!! The best!! More

by Gunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Stewart, Pete Gascon, Cody Freeman, Shawn Chaito, Roland Gonzales , Tyler in service

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May 04, 2026

Shottenkirk Toyota San Antonio responded

It’s great to hear we completed your Toyota Camry Hybrid oil change quickly and provided a friendly, professional experience. Thank you for the kind words. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

May 04, 2026

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Professional, prompt, delivered as promised on estimate, friendly, waiting area was comfortable, good review of work performed. More

by Old Dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2026

Shottenkirk Toyota San Antonio responded

We’re delighted our Toyota Tundra service team delivered prompt, professional care that matched the estimate. It’s great to hear the waiting area was comfortable and our review of the work was clear. Thank you for choosing us for your vehicle needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

May 03, 2026

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Professional service. So far I can say I've never been made to feel pressured or uncomfortable by any department. Yes as business there are sales to be made and I've been More

by Fina
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2026

Shottenkirk Toyota San Antonio responded

It’s great to know you never felt pressured or uncomfortable during your visits. We’re proud that our team provides professional guidance on recommended services without applying pressure. Thank you for sharing your feedback and we look forward to serving your Toyota Venza again soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

May 02, 2026

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Great service and fast. Honest in dealing with customers and yo the point. Always very helpful and polite More

by Rudy0garza53
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 02, 2026

Shottenkirk Toyota San Antonio responded

Thank you for noting how quickly we handled your Toyota Camry. We’re pleased Christian and our staff could be honest, helpful, and polite throughout. We hope to assist you again soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

May 01, 2026

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The service was excellent and my advisor was very knowledgeable. I will definitely return for service. More

by anametl
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2026

Shottenkirk Toyota San Antonio responded

Thank you for sharing your experience. We are glad Christian served as your advisor with knowledgeable guidance and that your visit met your expectations. We look forward to servicing your Toyota next time. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

May 01, 2026

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Greeted promptly took notes on the concerns with the vehicle. Kept me updated during the process More

by dillo80
Recommend Dealer
Yes
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May 01, 2026

Shottenkirk Toyota San Antonio responded

Thank you for highlighting how Christian and our team greeted you promptly and carefully recorded your Camry’s concerns. We’re pleased that the regular updates during the service process were helpful. We appreciate your trust and look forward to supporting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

May 01, 2026

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Thank you! I love the service there, and I wouldn’t want it any other way! Thank you for your time. More

by Misha
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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May 01, 2026

Shottenkirk Toyota San Antonio responded

It’s wonderful to hear you love the service on your Toyota Camry Hybrid. Christian and our team are glad to have provided a great experience. Thank you for trusting us with your vehicle. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

April 30, 2026

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Service was wonderful and the team held the Warranty department accountable . Communication was great and always appreciated. More

by dsummaz
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Alexander

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Apr 30, 2026

Shottenkirk Toyota San Antonio responded

We’re glad our service team held the warranty department accountable and kept you informed during your Toyota Tundra Hybrid service. Thank you for sharing your experience. We look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

April 29, 2026

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Employee Rating

Nice and knowledgeable service advisor plus a great shuttle service I wish the waiting time will be a little less. More

by ortizdoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Priscilla

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Apr 30, 2026

Shottenkirk Toyota San Antonio responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and your patience. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

April 27, 2026

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Employee Rating

Everything was great . Yall are just twice as much as,a mechanic so I dont choose you for my work More

by Nagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2026

Shottenkirk Toyota San Antonio responded

Thank you for your feedback! Please don't hesitate to reach out to us directly if you have any questions or concerns. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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