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Christian Ayala
Christian Ayala at Shottenkirk Toyota San Antonio

Christian Ayala

Service Advisor

Shottenkirk Toyota San Antonio

18019 US-281
San Antonio, TX 78232

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5.0
451 Reviews
5.0

451 Reviews

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451 Reviews of Christian Ayala

September 08, 2026

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Employee Rating

Great service! All employees that have helped me have been very kind and extremely helpful. More

by Tracy
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Recommend Dealer
Yes

Other Employees Tagged: Alica

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Sep 08, 2026

Shottenkirk Toyota San Antonio responded

Knowing you found our team so kind and helpful during the service on your Toyota Grand Highlander Hybrid is rewarding. Your five-star rating means a great deal to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 07, 2026

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The Service at Shottenkirk Toyota on 281 and 1604 is always professional, on time, friendly staff and overall a great place to buy a car and get the required service. More

by AARIASC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JJ Saenz

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Sep 07, 2026

Shottenkirk Toyota San Antonio responded

Knowing that our professional and timely service for your Toyota Corolla continues to meet your expectations is rewarding. Your kind words about our friendly team and the overall experience mean a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 07, 2026

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It was Good service with nice people, that is it, see you next time, bye More

by Karla_9020010
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Recommend Dealer
Yes
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Sep 07, 2026

Shottenkirk Toyota San Antonio responded

Thank you for the five-star rating and kind words about our service team. We look forward to seeing you next time. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 05, 2026

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Overall great experience. I am still waiting on update for some parts that were ordered June 29 for a warranty issue on the brakes. Disappointed in lack of communication on th More

by Jwatkins
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Bocanegra

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September 02, 2026

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Great service and waiting area with comfortable seating, Michael my service rep. kept me informed along the way and did not make me feel like just a number - this was my first visit to this dealership and t More

by tirza
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2026

Shottenkirk Toyota San Antonio responded

Knowing you felt comfortable and well-informed throughout your service visit means a lot to our team. We’re glad the seating and amenities in our waiting area met your needs and that our service associate kept you updated every step of the way. We look forward to serving you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 31, 2026

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Very Nice People and Very Friendly: Even The General Manager Chatted With Me And Asked About My Experience 👏 More

by PERMIAN HIGH SCHOOL MOJO #1
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Recommend Dealer
Yes

Other Employees Tagged: Cody Freeman , Matt Alexander

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Aug 31, 2026

Shottenkirk Toyota San Antonio responded

Knowing you felt welcomed and enjoyed chatting with our general manager during service on your Toyota Sequoia means a lot to our team. Thank you for your kind words and five-star rating. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 31, 2026

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this dealership is really good at service great attitude excellent service, great environment, and awesome people. More

by goboys2000
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedro

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Aug 31, 2026

Shottenkirk Toyota San Antonio responded

Hearing you felt welcomed by our friendly team and found our atmosphere inviting means a lot to us. It was our pleasure caring for your Toyota Camry Hybrid. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 28, 2026

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Easily made my appointment on my Toyota app. Pleasant service team. Quick service. Would highly recommend. More

by krisroff
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2026

Shottenkirk Toyota San Antonio responded

Thanks for the five-star rating and recommendation. We’re glad scheduling through the Toyota app was so easy and that Christian and our service team could take care of your Tundra quickly and with a pleasant touch. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 22, 2026

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Employee Rating

Awesome service never disappointed. Great team outstanding adviser Jj Saenz who always goes above and beyond . More

by Chachaspartan70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2026

Shottenkirk Toyota San Antonio responded

Knowing our service has never let you down is rewarding. We’re glad our advisor could go above and beyond during the service on your 4Runner. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 19, 2026

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Employee Rating

Had to come back for a rental which should have been given to us right away but otherwise satisfied that it has been fixed More

by kscholl1958
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 20, 2026

Shottenkirk Toyota San Antonio responded

Thanks for sharing about your experience. We apologize that you had to return for the rental but truly appreciate your business. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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