Christian Ayala

Service attendant was great at keeping me updated. He also made certain that I knew whether any additional work would be required He also made certain that I knew whether any additional work would be required More

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I had an exceptional experience at Shottenkirk Toyota San Antonio, and I want to highlight the incredible professionalism and customer care provided by James Greene and his service team. From the moment I ar Antonio, and I want to highlight the incredible professionalism and customer care provided by James Greene and his service team. From the moment I arrived, James made sure I felt informed, supported, and confident about the work being done on my vehicle. He took the time to walk me through every detail of my service inspection, explained what was urgent versus what could wait, and never once made me feel pressured. His honesty, transparency, and deep knowledge of Toyota vehicles truly set him apart. It’s rare to find someone who combines technical expertise with genuine customer‑first service, but James does exactly that. The entire Shottenkirk team was friendly, efficient, and organized. My vehicle was inspected thoroughly, the recommendations were clear, and the communication throughout the process was excellent. I left feeling taken care of and fully trusting the work performed. If you’re looking for a dealership that treats you with respect and delivers top‑tier service, Shottenkirk Toyota San Antonio—especially James Greene and his team—is the place to go. Highly recommended. More

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Great service department! On both occasions I visited, the service was very prompt. Service reps are knowledgeable and have delivered as promised. I will definitely return. On both occasions I visited, the service was very prompt. Service reps are knowledgeable and have delivered as promised. I will definitely return. More

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Tyler was my service tech - best experience I have ever had at a dealership - exceeds me expectations had at a dealership - exceeds me expectations More

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Great service, personal attention. Advisors gave me options for a complete service, A sales advisor oferred a trade option with two payments methods. Completely satisfied, thanks Advisors gave me options for a complete service, A sales advisor oferred a trade option with two payments methods. Completely satisfied, thanks More

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Service was great, wait time was good, my service representative ,Pierce, was very helpful in explaining urgent issues my car was needing. representative ,Pierce, was very helpful in explaining urgent issues my car was needing. More

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During my last few visits to Shottenkirk Toyota I was impressed with some of the process improvements like check-in process, reporting of issues via video recording and waiting area amenities . Service e impressed with some of the process improvements like check-in process, reporting of issues via video recording and waiting area amenities . Service engineers provide quality and reliable work. Kudos to the management team for these improvements. More

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I was well informed from the time of my booking to when I picked up my car. picked up my car. More

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Excellent service from the entire team. Everyone was friendly, professional, and made the car buying process smooth and stress-free. Everyone was friendly, professional, and made the car buying process smooth and stress-free. More

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Complete professionalism in all aspects of the service process. Timely and attentive service professionals. Great service department. process. Timely and attentive service professionals. Great service department. More

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