Christian Ayala
Christian Ayala at Shottenkirk Toyota San Antonio

Christian Ayala

Service Advisor

Shottenkirk Toyota San Antonio

18019 US-281
San Antonio, TX 78232

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5.0
402 Reviews
5.0

402 Reviews

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402 Reviews of Christian Ayala

July 08, 2026

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Employee Rating

Great service, great personnel, they go out of their way to take care of you. They drove my wife home after telling her they could take care of a recall part but would be 3 hours so drove her home. The Ra More

by jmoncada.001
Service Price Transparency
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Recommend Dealer
Yes
Jul 08, 2026

Shottenkirk Toyota San Antonio responded

We appreciate your review. It’s wonderful to hear our staff went out of their way by arranging a ride home for your wife and handling the recall part in a timely manner. We’re pleased your Toyota RAV4 Hybrid was ready when promised and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 08, 2026

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Every time I have been to Shottenkirk Toyota it has been an easy and very good experience. More

by huggins007
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Recommend Dealer
Yes
Jul 08, 2026

Shottenkirk Toyota San Antonio responded

How wonderful to hear Christian and our team made each service visit smooth and enjoyable. Thank you for trusting us with your Toyota Tacoma. Your 5-star feedback means a lot and we look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 07, 2026

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Great service, very attentive and accommodating. The car is working perfectly. They also provided a free shuttle service to take me back home while the car was being worked on and picked me up at th More

by conradjakubow77
Service Price Transparency
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Recommend Dealer
Yes
Jul 07, 2026

Shottenkirk Toyota San Antonio responded

We’re delighted you found the service so attentive and accommodating, especially with the free shuttle rides. It’s great to know your Toyota is running perfectly. Christian and the team appreciate your five-star review and look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 04, 2026

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Thank you for such great service and my vehicle was returned at the time Promised More

by mjtab69
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Recommend Dealer
Yes

Other Employees Tagged: Rod

Jul 04, 2026

Shottenkirk Toyota San Antonio responded

We’re thrilled our team delivered great service on your Toyota RAV4 and returned it when expected. Let us know if you need anything else in the future. Christian We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 03, 2026

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Extended special pricing for my Honda! Very attentive on a very busy day..very pleased! More

by perantonistephen
Recommend Dealer
Yes
Jul 04, 2026

Shottenkirk Toyota San Antonio responded

We’re happy our team could offer extended special pricing on your Honda and stay attentive during a busy day. Thank you for your feedback and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 01, 2026

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Every time I have to get my car serviced, any advisor I get is friendly and I get great service. More

by alexisalmaguer96
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Recommend Dealer
Yes

Other Employees Tagged: Sergio

Jul 01, 2026

Shottenkirk Toyota San Antonio responded

We’re thrilled that our advisors consistently provide friendly, attentive service for your Toyota Corolla Hatchback. We appreciate you sharing this feedback and look forward to helping keep your vehicle running smoothly. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 01, 2026

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Superlative Service and Parts Departments, which are the departments I use. James Green in the Service department and the techs are the main reasons I keep coming back to this dealership. More

by N/A
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Workmanship
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Recommend Dealer
Yes
Jul 02, 2026

Shottenkirk Toyota San Antonio responded

We are very happy to hear that James and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 27, 2026

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I just want to say thank you to Shottenkirk Toyota for taking such good care of me. They are extremely professional, and very dedicated to their customers even after the sale. That is very important to m More

by tonyf3974
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt, Evelyn

Jun 27, 2026

Shottenkirk Toyota San Antonio responded

We appreciate you sharing your experience with our Toyota service team. Christian and the team took care of your recall quickly and arranged transportation to and from your home. We’re glad our efforts to keep the process smooth and convenient made a positive impact. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 27, 2026

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Service crew are always knowledgeable and helpful. We have never had a bad experience with Shottenkirk Toyota. More

by daviusmol66
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 27, 2026

Shottenkirk Toyota San Antonio responded

Hello, thanks for the kind words. We’re pleased Christian and our service team have been knowledgeable and helpful with your Toyota 4Runner. We look forward to supporting your vehicle’s needs again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 27, 2026

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James took great care of us today, dropped off for an oil change and it was ready prior to the expected time, everyone was friendly! Thanks, James! More

by Jasoncstarnes
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2026

Shottenkirk Toyota San Antonio responded

Christian and our team are delighted your oil change was completed ahead of schedule and that you felt welcomed throughout your visit. We look forward to assisting you with any future maintenance needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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