Back

Alan Jay Toyota

Sebring, FL

4.6
995 Reviews

400 US Hwy 27 N

Sebring, FL

33870

Directions

By Type

995 Reviews of Alan Jay Toyota

June 29, 2022

I went in to get a new battery for my Prius. They checked it. Told me it was fine. Key fob battery was low. Came out with 6.00$ bill. I was very happy. More

by holladayesther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Alvarado
Jun 30, 2022 -

Alan Jay Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alan Jay Toyota Team

June 29, 2022

Amazing employees they communicate well and let you know everything that’s going on by keeping you updated. More

by Rican.96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 29, 2022 -

Rican.96 responded

Great job keeping me updated with my Corolla and everything going on.

June 29, 2022

Very clean and so were the. restrooms. Everyone was very courteous and friendly. The reason I didn't give it 5 stars was my wait was a little long compared to the same service More

by joycetucker777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Alvarado
Jun 30, 2022 -

Alan Jay Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alan Jay Toyota Team

June 29, 2022

My first time and will recommend them, excellent customer service and maintenance. Thanks Chris for your kindness More

by Imcolon9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRIS BATEMAN
Jun 30, 2022 -

Alan Jay Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chris here at Alan Jay Toyota. Alan Jay Toyota Team

June 29, 2022

My parents and I have shopped here for many years, it’s a great place, we have only have one incident at this dealership. Unfortunately it was a big mess, but eventually it was cleared up, all and all it’s a More

by pierredylan354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Gonzales
Jun 30, 2022 -

Alan Jay Toyota responded

Thanks for sharing your thoughts about your experience with Alan Jay Toyota. We appreciate your business and hope to see you again soon! Alan Jay Toyota Team

June 28, 2022

Took way too long. Did unauthorized work. Did not communicate anything to me. Service advisor literally left for lunch while my vehicle was ready and told me nothing. I More

by TACKSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan Dancer, barbie weed
Jun 29, 2022 -

Alan Jay Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Alan Jay Toyota Team

Jun 29, 2022 -

TACKSTER responded

I called and spoke with Barbie today. She told me she could not access my records because the dealership was sold today.

June 27, 2022

Eric and technician’s did a very good job 👏. Just really happy it’s running well. Air conditioning just right for a h ku t summer. More

by Dorie.Roa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Alvarado, Johnny Gonzales, CHRIS BATEMAN
Jun 29, 2022 -

Alan Jay Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Alan Jay Toyota. Alan Jay Toyota Team

June 24, 2022

Excellent service and fixed my problem. They were a bit pricy but had a coupon on their website. More

by rkbak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Gonzales
Jun 24, 2022 -

Alan Jay Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alan Jay Toyota Team

June 24, 2022

Great customer service and why we always come back, Barbie and Johny are fantastic people. More

by chardanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Gonzales, barbie weed
Jun 27, 2022 -

Alan Jay Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Alan Jay Toyota, we look forward to having you as one of our valued customers for many more years to come! Alan Jay Toyota Team

June 23, 2022

This Dealership is good the guys are very professional they talk to you good and explain the problem to you that you can understand More

by Babygirl_cece01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Gonzales
Jun 24, 2022 -

Alan Jay Toyota responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Alan Jay Toyota! Alan Jay Toyota Team