
Alan Webb Chevrolet
Vancouver, WA
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715 Reviews of Alan Webb Chevrolet
Service I scheduled a 10am oil change. When i arrived they told me it would take all day for them to get it done. Boooo! I'll be finding a different dealer. I scheduled a 10am oil change. When i arrived they told me it would take all day for them to get it done. Boooo! I'll be finding a different dealer. More
Excellent Experience ending in complete satisifaction. JASON WHITE, plain and simple. I'm not a fan of the car buying process / world, and I informed him of that immediately. No pressure / No stress. Do JASON WHITE, plain and simple. I'm not a fan of the car buying process / world, and I informed him of that immediately. No pressure / No stress. Done Deal. Got the exact truck I wanted and went in there to purchase. More
Over priced and wrong with inspection They inspected my car for a brake problem that was happening after I spent $500.00 @ Wentworth Chevy. was to cost me $20.00 for inspection it cost me They inspected my car for a brake problem that was happening after I spent $500.00 @ Wentworth Chevy. was to cost me $20.00 for inspection it cost me $75.00. then the bill came for the work that needed to be done. $891.00.This is what Alan Webb found - Right hub needed to be replaced $500.00 - brake fluid flush $99.00 - All around Alignment $199.00 and a massive unexplained oil leak. So not believing a word they said - i went to Les Schwab - right hub was fine no movement or anything else - did need the alignment that cost me $107.00 - no need for brake fluid flush nothing wrong there either. Hummmm!!!!! oh the oil leak not my car dry as a whisle. guess those people before me had the oil leak and probably was never mentioned. I my be a women but i am not completly stupid. so i guess a dealership cost more money and they dont do a good job. Les Shwab stated that the brakes grind because they use cheap product. Guess What fool me once but not twice will never deal with a dealership again dont like over paying and then being treated like a stupid women. My dad was not a stupid man and he taught me how to do all of this type of work. now that i am 63 and cars are more advanced i have to rely on someone else. but not Wentwork Chevy or Alan Webb. if the the rest of you want to go ahead but i dont like paying double for things or being lied to. Les Shwab cost $107.00 for the alignment. I did puchase two new tires because the wore down badly on the inside. that was and additional $300.00. Glad that as a women i am smart and went to Les Schwab should have gone there from the start for my brakes would not have cost me $1000.00. Thank you Les Schwab for the good work and treating me with the respect i deserve. as for Wentworth Chevy and Alan Webb - bye bye More
Patient, worked to find us what we wanted. Ryan was a very fun and patient salesman. He went with the flow and stayed upbeat and light hearted. Would highly reccomed him for your next car sear Ryan was a very fun and patient salesman. He went with the flow and stayed upbeat and light hearted. Would highly reccomed him for your next car search. New customer to Alan Webb dealership but looking forward to getting to know the rest of the teams that I will need to visit during my car ownership. More
Awesome They make you feel like family and really take care of you and do everything they can to make you happy. I would highly recommend them for great sales They make you feel like family and really take care of you and do everything they can to make you happy. I would highly recommend them for great sales and service personnel. More
So easy! They treat you like family! Seriously, we will never shop for a car anywhere else! They could not have been nicer or more understanding of our needs! It was so easy! Seriously, we will never shop for a car anywhere else! They could not have been nicer or more understanding of our needs! It was so easy! More
Fast and easy. I got my appointment the day after I called to set an appointment. Everything was smooth and easy. I was greeted and shown where to wait the appoi I got my appointment the day after I called to set an appointment. Everything was smooth and easy. I was greeted and shown where to wait the appointment was quick and easy. I can't remember who helped me. Sorry. More
made things right they made things right with my truck on 8/16/18 will keep working with them again & again. Floyd made sure i was taken care of they made things right with my truck on 8/16/18 will keep working with them again & again. Floyd made sure i was taken care of More
Very friendly and helpful people at this dealership! We were referred by Costco to this dealership and were very happy with our experience when shopping for a new car. Would be sure to return! We were referred by Costco to this dealership and were very happy with our experience when shopping for a new car. Would be sure to return! More
Worst customer service on the planet We had our engine replace last week. We drove it twice and it wouldn't start. Called Alan Webb and they said there may be a problem with the alternato We had our engine replace last week. We drove it twice and it wouldn't start. Called Alan Webb and they said there may be a problem with the alternator. They towerd it into their shop and told us our battery just happened to short out. They would replace it for $250. They said it had nothing to do with them and charged us for the tow. They jump started our car and left it on the street in a fire lane. They have taken almost $8000 from us in the last week. I would not recommend you guys to my worst enemy. More