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Albany Subaru

Albany, CA

Overview
Employees
Reviews
Vehicles
4.7
1,188 Reviews
Welcome To Albany Subaru How To Purchase Online Here at Albany Subaru, we understand your time is valuable. That's why we provide options to make your next purchase or lease more convenient. If you prefer to do the process from home, you can start with a trade-in appraisal or a finance application. Once you select the vehicle you're interested in, you will have options to adjust your payments and purchase online. You can even get your vehicle delivered to your home! If at any point you decide you're more comfortable with one of our teammates by your side, we're here to help. Stop in any time we're open to pick up where you left off. Car Shopping Made Easy It is our mission to be the automotive home of drivers in the Albany CA area. We provide a vast selection of new and pre-owned vehicles, exceptional car care and customer service with a smile! Speaking of new models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Albany. We Keep You Going Our service team at Albany Subaru will treat your vehicle like one of our own. We're by your side whenever you need any car service and repair work done in Albany. What's more, our auto parts team would be happy to get you whatever you need to keep your vehicle on the road for many miles to come. Schedule your service online or contact us today!
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718 San Pablo Ave

Albany, CA

94706

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Showing 1,188 reviews

June 09, 2026

The brand new car was already with a scratch on it. I mentioned that, but nobody cares and nobody fixed that. Besides that, the detailing quality was bad, windows were definitely washed with a dirty wa More

by V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lapon Chanthamany
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 07, 2026

Thanks again to the entire Subaru team five stars! Especially to Mr. Alan, who always takes superb care of us every time we go in working with him makes us feel taken care of thank you again Gerri and More

by RADHANATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2026 -

Albany Subaru responded

It’s fantastic to know Alan consistently delivers exceptional care for your Outback. We appreciate the five-star rating and look forward to assisting you again on your next visit.

June 06, 2026

Competent, calm, well-informed, easy to get in touch with, efficient didn't seem crowded or hurried More

by helenaworthen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wu
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Jun 09, 2026 -

Albany Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Albany Subaru.

June 06, 2026

Fast, reliable, helpful. Albany is my favorite dealership for my Subaru. Repeat customer for OEM parts and work. More

by ampleitner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2026 -

Albany Subaru responded

Thank you for highlighting how quickly and reliably we handle your Subaru Crosstrek service. Alan appreciates your repeat business for OEM parts and maintenance. We look forward to assisting with your next service visit.

June 05, 2026

The efficient and direct staff make servicing my family truckster a smooth process. They were able to include a minor warranty repair, which is a xxxxxx off my back. Turn around to getting back on the road More

by cassandra.mathison
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sanchez
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Jun 05, 2026 -

Albany Subaru responded

We’re delighted our team made servicing your Forester straightforward and that Daniel handled the warranty repair. The swift turnaround was arranged so you could resume your travels without delay. Thank you for trusting our service department.

June 05, 2026

She spoke slowly and clearly so I could understand her. Car was serviced on time as promised. More

by allen.judi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Saelee
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2026 -

Albany Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 05, 2026

Albany has excellent customer services There are plenty of warm welcome from Albany dealership Employee are nice More

by sarenkheav
Recommend Dealer
Yes
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Jun 05, 2026 -

Albany Subaru responded

Thank you for highlighting the warm welcome and friendly service from our Subaru team. We’re delighted our staff made you feel at home. We look forward to your next visit.

June 02, 2026

I was pleased with the process and outcome of the appointment. Sometimes it takes effort to receive all the pertinent information. More

by westatthebay
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Albany Subaru responded

It’s wonderful to hear our team provided clear information and that the service appointment went smoothly. We’re glad the outcome met your expectations. Please reach out if you ever need assistance with your Subaru.

June 01, 2026

Friendly staff and welcoming environment. Ahmad made all the difference! Very attentive, knowledgeable, thorough, and committed. More

by Emmacredick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad
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Jun 01, 2026 -

Albany Subaru responded

Thanks for the five-star rating. We’re glad our team’s attentiveness, knowledge, thoroughness, and commitment made the experience friendly and welcoming when you purchased your used Subaru Outback. Enjoy every mile.

May 30, 2026

Victoria is kind, efficient and great at her job. She knew who I was before I even told her and she was exceptionally helpful and honest. Amazing at her job More

by zarrin.lilani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2026 -

Albany Subaru responded

We’re thrilled that Victoria recognized you right away and offered helpful, honest service. Your feedback means a lot, and we’re glad she made the process efficient. We look forward to servicing your Subaru Outback again.

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