Albany Subaru

Awesome service and no hassle salesman. Really smooth end to end experience with Jerry and finance team. Discussed all up front and was in and out in couple of hours. to end experience with Jerry and finance team. Discussed all up front and was in and out in couple of hours. More

I leave my car at this dealership with confidence that all necessary work and maintenance is carried out . The staff are all very friendly and courteous and go above and beyond to assist this elderly clie all necessary work and maintenance is carried out . The staff are all very friendly and courteous and go above and beyond to assist this elderly client. More

Very helpful service staff. When we purchased the car (at another dealership) we pre-paid for the first few years of scheduled maintenance visits. Turns out we are low mileage drivers in the best of times an another dealership) we pre-paid for the first few years of scheduled maintenance visits. Turns out we are low mileage drivers in the best of times and even moreso during the pandemic. We were well short of the typical mileage benchmarks when the prepaid service period ended. The service advisor not only informed us of the extra year of eligibility that Subaru was offering, but advised us to book one more visit before the eligibility expired so that we could get the most out of our pre-paid contract. Additionally, on the previous visit, they replaced our original battery when it started reading low even though we hadn't noticed any problems with it yet. All in all it's been a great experience so far. More

This is a great dealership. No high-pressure tactics. We've purchased/leased three vehicles from them, and we've been comfortable with all aspects of the transactions. We've purchased/leased three vehicles from them, and we've been comfortable with all aspects of the transactions. More

Always treated as a VIP. This is my third Subaru purchased with same sales crew. Service is always very fast and efficient with all the details with buying and financing a new car. purchased with same sales crew. Service is always very fast and efficient with all the details with buying and financing a new car. More

I was able to get an appointment immediately, took the car on time. Service was courteous. Safety protocols were observed. They allowed me to go to a class and pick up car a little later without late fee. car on time. Service was courteous. Safety protocols were observed. They allowed me to go to a class and pick up car a little later without late fee. More

Albany Subaru service has been excellent, they listen, make good suggestions and are courteous and efficient. Their later hours are a big help. I highly recommend them. make good suggestions and are courteous and efficient. Their later hours are a big help. I highly recommend them. More

Really Fantastic Experience. Quick & Efficient.They Really Fantastic Experience. Quick & Efficient. They team was extremely attentive and courteous. Showed me a few different choices of models and fi Really Fantastic Experience. Quick & Efficient. They team was extremely attentive and courteous. Showed me a few different choices of models and finance options Employees all wore masks & gloves I felt really comfortable in the dealership with social distancing and the level of cleanliness.... This store has the best selection of Plug in Crosstrek. Just a great experience overall start to finish At Albany Subaru. More

Easy dealing with Louie and the team.. We didn't have to hassle with the price. We came in and out in less than 2 hour. Very efficient, reliable and freindly. hassle with the price. We came in and out in less than 2 hour. Very efficient, reliable and freindly. More

I've usually worked with Tracy, she's one of the best service writers I've ever dealt with. This past visit Roman helped me. He was excellent too. At Albany Subaru I feel like a valued customer, unli service writers I've ever dealt with. This past visit Roman helped me. He was excellent too. At Albany Subaru I feel like a valued customer, unlike Diablo Subaru where I bought my car. They have TERRIBLE customer service. More