Albany Subaru

The service department was helpful and patience to my car situation. They explained the problem and diagnosed the car. I authorized the necessary parts that was needed . The service was promptly car situation. They explained the problem and diagnosed the car. I authorized the necessary parts that was needed . The service was promptly done ! I am able to use the car again. I am happy with the quick service. More

Peggy was super-baru! ! She was very helpful and thoughtful and assisted us with several details. Plus she has a pleasant personality which made the whole experience enjoya ! She was very helpful and thoughtful and assisted us with several details. Plus she has a pleasant personality which made the whole experience enjoyable. More

Stephen was honest and very helpful. He gave me his personal phone number and encouraged me to contact him if I have any questions about my new Subaru which I very much appreciate. I wil He gave me his personal phone number and encouraged me to contact him if I have any questions about my new Subaru which I very much appreciate. I will probably asking him questions as my Subaru is very different from my previous car. More

This is my 4th car and the process was easy, painless, and stress free. It was a welcoming, pleasant, no-pressure/comfortable sales environment. This is the reason why I am a loyal customer. and stress free. It was a welcoming, pleasant, no-pressure/comfortable sales environment. This is the reason why I am a loyal customer. More

My battery had died and I wanted it checked out before I drove out of town. Torii set me up for a free multi-point inspection which revealed the battery is fine. So I got peace of mind at no charge! I will drove out of town. Torii set me up for a free multi-point inspection which revealed the battery is fine. So I got peace of mind at no charge! I will always bring our Subarus for service here. More

Albany Subaru has a great crew. Every person I've encountered there is attentive, friendly, and genuine. I trust them. Every person I've encountered there is attentive, friendly, and genuine. I trust them. More

Generally good. One small complaint is that the clock was not rest the last two times we brought the car in. I mentioned it this last time, but even then it was not One small complaint is that the clock was not rest the last two times we brought the car in. I mentioned it this last time, but even then it was not taken care of. More

Fantastic customer service, quick responses on all questions, people extremely nice and don't make you feel any pressure at all. Loved my experience with them❣️ questions, people extremely nice and don't make you feel any pressure at all. Loved my experience with them❣️ More

All went well with my service appointment. I have nothing to complain about my service experience. I have nothing to complain about my service experience. More

Got an appointment quickly and Jay helped us get our Subaru back safely on the road (flat tire/tire replacement). Subaru back safely on the road (flat tire/tire replacement). More