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Albany Subaru

Albany, CA

4.7
1,166 Reviews

718 San Pablo Ave

Albany, CA

94706

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Showing 1,166 reviews

February 02, 2024

This was my 3td time buying a new car, and the best experience so far! Don Huey took me for the test drive and happily answered all my questions and concerns. Corey and Don went above and beyond. The More

by shane.asche.books
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Huey, Corey Downer
Feb 02, 2024 -

Albany Subaru responded

Thank you so much for sharing your experience! We look forward to working with you again.

February 01, 2024

Very good. I would recommend this service department to anyone who wants to advise on service. More

by waltoishi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
Feb 02, 2024 -

Albany Subaru responded

Thank you so much for your review!

February 01, 2024

Albany Subaru provides fast, efficient and expert service. Everyone we have dealt with has been friendly, helpful and knowledgeable. Thank you More

by martamchase
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez, Terrence Mullins
Feb 02, 2024 -

Albany Subaru responded

Thank you so much for your review!

January 17, 2023

I brought my car in for a simple repair for a check engine light. The technician mentioned that the car was 2 quarts. Over filled. I was never told how this was determined. Shortly after receiving my More

by Mrbkg865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Pearson
December 29, 2021

Over charged for everything. Smog test for $89.99, plus certificate, plus another $89.99 to retest when it is a new car with no problems. Went elsewhere and got it for $47.00 out the door. This place is an More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allan Pearson
August 05, 2021

Fantastic experience! I was in a special situation since as an incoming international student I ordered a 2021 Forester Sport before arriving in the US, and Nick Riise was extremely helpful with my purchase More

by Hugo C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Riise
Aug 05, 2021 -

Albany Subaru responded

We're glad Nick and the Albany Subaru team made the experience of buying your 2021 Forester so easy, Hugo! Thank you for choosing us to make it happen and we appreciate your five-star rating!

July 06, 2021

Awesome service and no hassle salesman. Really smooth end to end experience with Jerry and finance team. Discussed all up front and was in and out in couple of hours. More

by skesiraju
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry malone
Jul 07, 2021 -

Albany Subaru responded

Thank you for choosing Albany Subaru, we appreciate your positive feedback!

May 31, 2021

I leave my car at this dealership with confidence that all necessary work and maintenance is carried out . The staff are all very friendly and courteous and go above and beyond to assist this elderly clie More

by Ukjoyceherrera@prodigy.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, Donna?
Jun 02, 2021 -

Albany Subaru responded

It means so much to hear our team continues to give you such excellent care! Thank you for the feedback and trust in our team! We look forward to seeing you at your next appointment! - Albany Subaru

May 17, 2021

Very helpful service staff. When we purchased the car (at another dealership) we pre-paid for the first few years of scheduled maintenance visits. Turns out we are low mileage drivers in the best of times an More

by Subaru customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
don't remember
May 18, 2021 -

Albany Subaru responded

We're happy to hear that our team provided five-star care to you! Thank you so much for taking the time to leave us your review and for letting our team take care of your vehicle! We look forward to seeing you at your next service visit! - Albany Subaru

April 26, 2021

This is a great dealership. No high-pressure tactics. We've purchased/leased three vehicles from them, and we've been comfortable with all aspects of the transactions. More

by davidspenser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Myers
Apr 26, 2021 -

Albany Subaru responded

Thank you for your continued business with us at Albany Subaru! We're so glad to know you can always count on our team!