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Albany Subaru

Albany, CA

Overview
Employees
Reviews
Vehicles
4.7
1,202 Reviews
Welcome To Albany Subaru How To Purchase Online Here at Albany Subaru, we understand your time is valuable. That's why we provide options to make your next purchase or lease more convenient. If you prefer to do the process from home, you can start with a trade-in appraisal or a finance application. Once you select the vehicle you're interested in, you will have options to adjust your payments and purchase online. You can even get your vehicle delivered to your home! If at any point you decide you're more comfortable with one of our teammates by your side, we're here to help. Stop in any time we're open to pick up where you left off. Car Shopping Made Easy It is our mission to be the automotive home of drivers in the Albany CA area. We provide a vast selection of new and pre-owned vehicles, exceptional car care and customer service with a smile! Speaking of new models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Albany. We Keep You Going Our service team at Albany Subaru will treat your vehicle like one of our own. We're by your side whenever you need any car service and repair work done in Albany. What's more, our auto parts team would be happy to get you whatever you need to keep your vehicle on the road for many miles to come. Schedule your service online or contact us today!
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718 San Pablo Ave

Albany, CA

94706

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Showing 1,202 reviews

June 19, 2026

Dealer mansplains lies and doesn’t listen Service dept explained nothing!!! I asked how much something was and response was it’s I. The papers just sign…. More

by SEALION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Madison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christine West
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2026 -

Albany Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 17, 2026

Friendly, fast, helpful, reassuring come to mind. I look forward to many years of this service center maintaining our car. More

by EDITNUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Albany Subaru responded

We’re happy to learn our team provided welcoming, efficient, and attentive care for your Subaru Forester. We look forward to maintaining your Forester for many years ahead. Please reach out to Aaron or our service team whenever you need assistance.

June 15, 2026

Andrew was knowledgeable, patient, responsive to our questions, and personable . And we are satisfied with the car we purchased. More

by cdkusaj
Recommend Dealer
Yes
Employees Worked With
Alexander Rynhoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Albany Subaru responded

Thank you for sharing your positive experience with us. We’re glad Alexander provided patient, knowledgeable, and personable assistance. Congratulations on your new Subaru Impreza, and enjoy every moment behind the wheel.

June 14, 2026

I have been a very satisfied customer for 11 years (since I purchased my Subaru) and am more than pleased with the service. More

by BGILBERTCA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Saelee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2026 -

Albany Subaru responded

Your loyalty over 11 years means a lot to us. We’re delighted your Subaru Impreza service keeps meeting your needs and look forward to serving you again.

June 09, 2026

The brand new car was already with a scratch on it. I mentioned that, but nobody cares and nobody fixed that. Besides that, the detailing quality was bad, windows were definitely washed with a dirty wa More

by V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lapon Chanthamany
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2026 -

Albany Subaru responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 07, 2026

Thanks again to the entire Subaru team five stars! Especially to Mr. Alan, who always takes superb care of us every time we go in working with him makes us feel taken care of thank you again Gerri and More

by RADHANATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2026 -

Albany Subaru responded

It’s fantastic to know Alan consistently delivers exceptional care for your Outback. We appreciate the five-star rating and look forward to assisting you again on your next visit.

June 06, 2026

Competent, calm, well-informed, easy to get in touch with, efficient didn't seem crowded or hurried More

by helenaworthen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wu
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Jun 09, 2026 -

Albany Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Albany Subaru.

June 06, 2026

Fast, reliable, helpful. Albany is my favorite dealership for my Subaru. Repeat customer for OEM parts and work. More

by ampleitner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2026 -

Albany Subaru responded

Thank you for highlighting how quickly and reliably we handle your Subaru Crosstrek service. Alan appreciates your repeat business for OEM parts and maintenance. We look forward to assisting with your next service visit.

June 05, 2026

The efficient and direct staff make servicing my family truckster a smooth process. They were able to include a minor warranty repair, which is a xxxxxx off my back. Turn around to getting back on the road More

by cassandra.mathison
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sanchez
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Jun 05, 2026 -

Albany Subaru responded

We’re delighted our team made servicing your Forester straightforward and that Daniel handled the warranty repair. The swift turnaround was arranged so you could resume your travels without delay. Thank you for trusting our service department.

June 05, 2026

She spoke slowly and clearly so I could understand her. Car was serviced on time as promised. More

by allen.judi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Saelee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2026 -

Albany Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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