Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Albany Subaru
Albany, CA
1,190 Reviews
Welcome To Albany Subaru
How To Purchase Online
Here at Albany Subaru, we understand your time is valuable. That's why we provide options to make your next purchase or lease more convenient. If you prefer to do the process from home, you can start with a trade-in appraisal or a finance application. Once you select the vehicle you're interested in, you will have options to adjust your payments and purchase online. You can even get your vehicle delivered to your home! If at any point you decide you're more comfortable with one of our teammates by your side, we're here to help. Stop in any time we're open to pick up where you left off.
Car Shopping Made Easy
It is our mission to be the automotive home of drivers in the Albany CA area. We provide a vast selection of new and pre-owned vehicles, exceptional car care and customer service with a smile!
Speaking of new models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Albany.
We Keep You Going
Our service team at Albany Subaru will treat your vehicle like one of our own. We're by your side whenever you need any car service and repair work done in Albany. What's more, our auto parts team would be happy to get you whatever you need to keep your vehicle on the road for many miles to come. Schedule your service online or contact us today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,190 reviews
February 23, 2026
Good customer service good customer service good customer service good customer service good customer service good customer service good customer service good customer service good customer service service good customer service good customer service good customer service good customer service good customer service good customer service More
by monettepaciencia
Verified CustomerEmployees Worked With
February 15, 2026
I have been using Albany Subaru to buy and service for three cars, very well taken care of. Giving Peggy 5 stars even though she has retired!! three cars, very well taken care of. Giving Peggy 5 stars even though she has retired!! More
by pmarner
February 12, 2026
Great experience. No fuss, no grandstanding, Straightforward communication, with clear attention to the details of what we were looking for. No fuss, no grandstanding, Straightforward communication, with clear attention to the details of what we were looking for. More
by aehit
February 09, 2026
Professional, courteous, explains work needed completely and has an awesome lounge area if you choose to stay on site while work is completed. and has an awesome lounge area if you choose to stay on site while work is completed. More
by DEACONKVS
Employees Worked With
I don't remember
February 07, 2026
Very professional staff and work completed on time. A courtesy vehicle was provided which was appreciated. The tire pricing was competitive. My overall experience was very satisfactory. A courtesy vehicle was provided which was appreciated. The tire pricing was competitive. My overall experience was very satisfactory. More
by claudia_simone
Employees Worked With
January 24, 2026
I am always well taken care of at Albany Subaru and will continue to use it. continue to use it. More
by DONNA6170
January 24, 2026
Parts were not correctly ordered. Or possibly the wrong mirrors were sent. Parts were not all installed. The work had to be completed at the showroom after the car was picked up. All Or possibly the wrong mirrors were sent. Parts were not all installed. The work had to be completed at the showroom after the car was picked up. All employees I spoke to in service were cordial and helpful. I was grateful for the use of a loaner. More
by wendyp616
January 18, 2026
Normally a five star review - What I thought would be a 90 quick check up turned into a half-day service; my diagnostic on my right rear-view blind spot light turned into an unexpected $275 charge (not und 90 quick check up turned into a half-day service; my diagnostic on my right rear-view blind spot light turned into an unexpected $275 charge (not under warranty?); and my shuttle would have been so long (El Cerrito via Emeryville and Berkeley) that I had to take Uber. Not a perfect day by Albany Subaru's standards. More
by Don Miller
Employees Worked With
Unknown
January 17, 2026
Service department seems well organized with courteous staff and pleasant waiting room. Express service is a plus. Jay Paraffin is especially friendly and helpful in explaining alternatives, etc. staff and pleasant waiting room. Express service is a plus. Jay Paraffin is especially friendly and helpful in explaining alternatives, etc. More
by helfandphotography
Employees Worked With
January 13, 2026
Sebastian was very helpful and not pushy, we drove a car and came back later to buy it, we went to one other dealer to see another car, the welcome atmosphere just was no there and came back later to buy it, we went to one other dealer to see another car, the welcome atmosphere just was no there More
by Hestercorrales
Employees Worked With
Sebastian Ortiz
