Albany Subaru
Albany, CA
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I have been a consistent Honda owner since 2002 and I was so surprised to see how easy Subaru’s Express Maintenance was. In the past at Honda I would need to drop off my car early morning and it would al was so surprised to see how easy Subaru’s Express Maintenance was. In the past at Honda I would need to drop off my car early morning and it would always take 4-5 hours for regular maintenance to be performed. To make matters worse, after receiving a call from Honda’s service department letting me know my car was ready for pickup, I would need to wait an additional 30+ minutes to get my car after my car was checked out. One time I had to wait almost an hour for my car, along with other customers. It was a wonderful to experience Subaru’s quick service and organization. And, also, a shout out to Selina, the Service Concierge who helped me. She was fantastic! More
Daniel was very responsive and helpful; scheduling was quite easy; I think the whole shop stands behind the brand and offers competent service. quite easy; I think the whole shop stands behind the brand and offers competent service. More
Great service, reasonable pricing for service. I've been with Subaru for over 10 years. I highly recommend them for having some great customer service. Alan was great in the Service Department. I've been with Subaru for over 10 years. I highly recommend them for having some great customer service. Alan was great in the Service Department. More
Great service, and great communication. Appreciated Alan’s prompt and open outreach especially to get my car fixed quickly and efficiently. Appreciated Alan’s prompt and open outreach especially to get my car fixed quickly and efficiently. More

