Albrecht Buick GMC of Wakefield

I honestly couldn’t have asked for a better experience, and a huge part of that was thanks to Ayoub Dakiri. From the start, he treated me with genuine respect and made the entire process feel easy and stre and a huge part of that was thanks to Ayoub Dakiri. From the start, he treated me with genuine respect and made the entire process feel easy and stress-free. He was patient, knowledgeable, and took the time to answer every question without ever making me feel rushed or pressured. Everything moved quickly and smoothly, and he made sure I understood every step along the way. You can tell he truly cares about his customers and wants them to leave happy and confident in their decision. If you’re going to this dealership, I highly recommend asking for Ayoub — he made what could’ve been a stressful experience feel simple and enjoyable. More

Worked with Chris, he did a great job showing me Sierra 1500s and helping me understand all the trim levels and finding the right one for me. 1500s and helping me understand all the trim levels and finding the right one for me. More

I recently purchased a 2025 GMC Denali from Albrecht GMC of Wakefield, MA, and this has been one of the worst car-buying experiences I’ve ever had. When negotiating the deal, the salesman assured me tha GMC of Wakefield, MA, and this has been one of the worst car-buying experiences I’ve ever had. When negotiating the deal, the salesman assured me that my interest rate would be around 3%. I trusted what I was told, signed the paperwork quickly (as they rushed me through it), and later received my first statement—only to find out that I’m being charged 8.19%. I have purchased dozens of vehicles in my lifetime, and I have never been misled or tricked in this way. This dealership tells you one thing to get the deal done, then buries the truth in the paperwork before you realize what’s happening. It feels dishonest and deceptive. If you value transparency and trust, I would strongly recommend staying far away from Albrecht GMC of Wakefield. I will never do business with them again. More

Absolutely terrible experience. My truck has been sitting at this dealership for over 3 months waiting on repairs, and the entire process has been nothing but a nightmare. From day My truck has been sitting at this dealership for over 3 months waiting on repairs, and the entire process has been nothing but a nightmare. From day one, met with Jason, the communication has been almost non-existent. I had to constantly chase them down for updates, only to be told vague excuses or flat-out lies. Every time I called, I either got passed around or was told someone would call me back — which almost never happened. When I finally did get someone on the line, the story kept changing. First, they blamed the delay on parts, then on the technician, then back to the parts. I was told “next week” at least ten times. Still no truck. No loaner vehicle available. What makes it worse is the dishonesty . I was told the part was ordered weeks ago, only to find out later it hadn’t even been processed. Then they claimed it was on backorder nationally — again, no real proof, no updates, just another excuse. Then told me to contact GMC customer service to open a warranty claim to see where your part on ETA. Smh! Do your job buddy! They’ve had my truck longer than I’ve owned it. No loaner vehicle offered, no sense of urgency, and absolutely no accountability. This dealership is filled with poor communicators, flat-out liars and desperately need professional training. I’ve lost time, money, and trust, and I wouldn’t recommend this place to anyone. Save yourself the time, headache and stay away from the dealership! Thank me later! More

Very rude people I dealt with specifically Jason. Called me 20 days after I picked up my car to ask if I took it, could have been stolen and they don’t even care. Did not take my coupon because I did Called me 20 days after I picked up my car to ask if I took it, could have been stolen and they don’t even care. Did not take my coupon because I did not leave it in my car when I dropped it off, I was a new customer how would I know. Would make sense you give it at check out. Never going back. More

Overpriced for oil change service. Waiting area needs to be more handicapped accessible. Too many stairs. I submitted my issue with the charge and was promised it would be looked Into. Waiting area needs to be more handicapped accessible. Too many stairs. I submitted my issue with the charge and was promised it would be looked Into. Never heard back. More

Scott met us outside and was very helpful as we were looking for a used Yukon that we had done a search for. He was able to find it in no time and let us try it out. He went over every little detail o looking for a used Yukon that we had done a search for. He was able to find it in no time and let us try it out. He went over every little detail of the vehicle and we did sign the P$S that day. He actually delivered it to the following week after it was detailed. There was no pressure to purchase if we felt it wasn't what we were looking for. More

Albrecht GMC of Wakefield provided a terrible car buying experience. The negotiation process was filled with blatant dishonesty and deception. The dealership used a variety of tactics to undervalue my trade experience. The negotiation process was filled with blatant dishonesty and deception. The dealership used a variety of tactics to undervalue my trade-in, including presenting a skewed list of auction transactions and making false claims about the vehicle's condition. Despite agreeing to a deal with the salesman to the point where he shook my hand and said “congratulations”, the sales manager came back out and reneged on the agreement, forcing me to pay more than the original agreed-upon price. The dealership's complete disregard for customer satisfaction was evident in their handling of the vehicle delivery. They, particularly the finance manager, blamed my insurance company for delays, even though it was their own incompetence that caused the issue. They lied and said they couldn't deliver the vehicle on the promised date because “my insurance company dropped the ball”, despite having all the necessary paperwork from them a day earlier. I strongly advise anyone considering purchasing a vehicle from Albrecht GMC of Wakefield to think twice. Their dishonest practices and lack of integrity are unacceptable. More

We recently bought a 2025 Buick Enclave from Albrecht Buick GMC. We couldn't be happier with our experience at this dealership. Our salesman Scott was very personable and knowledgeable. He was a pleas Buick GMC. We couldn't be happier with our experience at this dealership. Our salesman Scott was very personable and knowledgeable. He was a pleasure to work with. More