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Albrecht Subaru of Wakefield - Service Center

Wakefield, MA

4.7
371 Reviews

371 Reviews of Albrecht Subaru of Wakefield - Service Center

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July 07, 2024

I like this dealer because my car is always serviced great Juan my service rep does a great job He is efficient, pleasant courteous professional. He always makes sure his customers get the best ser More

by Dpiper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaun in service
Jul 08, 2024 -

Albrecht Subaru of Wakefield responded

We're delighted to hear that Juan and the Subaru of Wakefield team consistently provide you with excellent service. We look forward to serving you again! Safe travels!

July 06, 2024

The service tech I worked with was communicative, positive, and honest. Would highly recommend this dealer. More

by 03flail-cairn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 07, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for the recommendation! We're glad to hear our service tech provided a communicative and honest experience at Subaru of Wakefield. We appreciate your support!

July 06, 2024

Every one was fantastic. Outstanding knowledge of my car. Excellent Customer Service. Thank you for fixing my car! More

by jdp21113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 07, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for the kind words! We're delighted to hear that our team at Subaru of Wakefield provided excellent customer service and fixed your car to your satisfaction. Safe driving!

July 06, 2024

Check engine light came on. Booked the appointment. Went off as I got to Wakefield Subaru. Mike said why don’t I just scan it anyway. Won’t take 10 minutes. After grabbing a cu More

by BCDonm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 07, 2024 -

Albrecht Subaru of Wakefield responded

We're glad to hear Mike provided such efficient and proactive service at Subaru of Wakefield! Thanks for sharing your experience, and we look forward to getting that sensor replaced under warranty soon! Safe travels!

July 02, 2024

Friendly, courteous. Able to diagnosis problem and fix. Also appreciated that they were able to provide me with a loaner More

by N_L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Jul 02, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for sharing your positive experience with Subaru of Wakefield! We're glad our team could assist you and provide a loaner during the repair. Safe travels ahead!

June 29, 2024

They got me in for service quickly, repairs were partly covered by warranty which was a pleasant surprise. Service was done quickly so I could get my car and keep to my schedule. More

by Stephenharrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Patti
Jul 01, 2024 -

Albrecht Subaru of Wakefield responded

Stephen, we're glad to hear that Subaru of Wakefield could get you back on the road quickly and with some warranty coverage! Thanks for sharing your experience.

June 27, 2024

Great Service ! They fixed recall on my car and provided a thorough multi-point check report. Highly recommend this dealership More

by Kai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Albrecht Subaru of Wakefield responded

Kai, thanks for the recommendation! We're glad to hear you had a great experience with our service team at Subaru of Wakefield. Safe driving!

June 26, 2024

This is the first car we have purchased from Wakefield Subaru so this is a first experience with the service department......an experience which was all good. More

by pboland0068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bentley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Patti
Jun 26, 2024 -

Albrecht Subaru of Wakefield responded

We're delighted to hear that your first experience with Subaru of Wakefield's service department was a positive one. We look forward to serving you again! Safe travels!

June 26, 2024

The service department at Wakefield Subaru is outstanding. I always get my 2020 Crosstrek serviced at this location and they always communicate and answer any questions you have. Patrick did an More

by Gloucester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jun 26, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for the fantastic feedback! We're delighted to hear that Patrick and our Subaru of Wakefield service team have consistently provided outstanding service for your Crosstrek. We appreciate your continued trust in us! Safe travels!

June 25, 2024

Always great service. Always great representatives. I will continue to use this dealership as they are the best around. More

by DonnaMac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 25, 2024 -

Albrecht Subaru of Wakefield responded

Hi DonnaMac! We're delighted to hear you consistently receive great service from our team at Subaru of Wakefield. Thanks for your loyalty and kind words!

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