I brought my car in for service 1 1/2 months ago. I wanted it evaluated to see if an issue I was having was covered under what GM calls "special coverage", not a recall per se, but similar. After scheduling an appt, my car was looked at and I was notified that cost was covered under GMs bulletin. However, the work could not be done with $900 worth of additional work that was not covered. It would take a few days to get parts. I started asking around and doing some research and was questioning this "additional work" When I went to pick up my vehicle that day, I asked my service "adviser", Rui, if the additional work was really needed and could he explain it to me. I was rudely told "I can't do one without the other if you want me to put the car on the lift right now I will!" I told Rui there will be no need, as they won't be doing the work. I have since taken my car to a more reputable dealer, where the work was performed under the special coverage from GM at NO COST and no additional work was needed to complete it. They actually held my car because they said it wasn't safe to drive, yet Alden let me take it because I wouldn't agree to to the $900 of additional work. My point, do your homework, ask questions before you agree to let Alden do any work on your vehicle. I saved $900 by getting mine fixed elsewhere.