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Alderman's Toyota

Rutland, VT

4.8
365 Reviews
Alderman's Toyota located in Rutland is proud to be one of the premier dealerships in Vermont. From the moment you walk into our service department, you'll see that our commitment to Customer Service is second to none. We strive to make every visit to Alderman's Toyota an excellent one - for the life of your vehicle, whether for sales, finance, service, parts, or a visit to our brand-new, state of the art car wash. We are proud to serve customers in Rutland, Killington, Manchester, Middlebury, White River Junction, & Woodstock, VT as well as Whitehall, NY. We are also conveniently located right down the street from the junction of Route 4 & Route 7!
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33 Seward Rd

Rutland, VT

05701

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Showing 365 reviews

November 27, 2020

As usual, friendly, knowledgable, 'no-pressure' staff, spotless facility, timely and expert service that gets it right the first time and a great expanded waiting area...PS...dog friendly too More

by TulipLily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Kubler, Michaela LaBounty, Mike Warner Zeb Washburn
Nov 30, 2020 -

Alderman's Toyota responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Alderman’s Toyota, and we look forward to your next visit!

November 20, 2020

Fabulous, quick service. CSR was wonderful. COVID-19 policies and practice are dead-on. And I got a free car wash! Why in the world did I ever use the 'other' dealer? More

by LRH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
Nov 20, 2020 -

Alderman's Toyota responded

Thank you for your confidence in Alderman’s Toyota. We're thrilled to hear that our team continues to impress you by providing great service!

November 20, 2020

Most importantly there took sanitation to a higher level than any other business I have been in from the moment I got out of the vehicle, to the service desks, to the lobby, restroom, and getting back into More

by Tricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Harrington
Nov 20, 2020 -

Alderman's Toyota responded

Tricia - Thank you for taking the time to review us! Customer safety is our top priority, and it means a lot to hear that you felt comfortable during your time at our dealership. We appreciate your support and hope to earn your business again at Alderman’s Toyota. Safe travels!

November 18, 2020

Brought my 2013 Toyota Tacoma into Alderman's for Toyota's Limited Service Campaign (LSC) frame treatment, service work, and snow tires. Everything was done professionally and ahead of schedule. My s More

by jvalen312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Harrington, Corey Ramos, Robert Paterson
Nov 19, 2020 -

Alderman's Toyota responded

We're so lucky to have you in the Alderman’s Toyota family! It makes our day to hear that our service team made your latest visit just as professional and communicative as you've come to expect. Thank you for trusting us with all of your repair and maintenance needs - it was a pleasure to help you get ready to take on the winter in your 2013 Toyota Tacoma!

November 14, 2020

We’ve done business with Alderman’s Toyota for many years and have always had an excellent experience. We plan to continue and always recommend them to our friends. More

by Matsonmarci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil, Roseanne?
Nov 16, 2020 -

Alderman's Toyota responded

Thank you so much for your longtime business and support! We truly appreciate you recommending Alderman’s Toyota to your friends, and we look forward to working together for years to come.

October 28, 2020

We have used this dealership since 2002...have bought / leased 9 vehicles.....excellent sales and service...wonderful and pleasant employees...we will keep going back More

by framery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Kingsley, Carol Kubler, Roseanne Merrill
Oct 28, 2020 -

Alderman's Toyota responded

We appreciate your loyalty to Alderman’s Toyota over the last 18 years! We are proud to have earned your business are wishing you safe travels in your new vehicle. Congratulations, and we are looking forward to working with you again down the road!

October 28, 2020

I was coming in for a fuel pump replacement due to a recall. I was confused on where to go at first, but the person was incredibly helpful and put my anxiety at ease. My car was fixed without any proble More

by Kaili O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Harrington
Oct 28, 2020 -

Alderman's Toyota responded

Kaili, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Alderman’s Toyota, and if you ever need anything else, don't hesitate to come back and see us again!

October 22, 2020

This is the fourth vehicle I have leased or purchased from Aldermans Toyota and it is always a pleasant experience. I drive an hour and a half to do business with them rather than the dealership that is More

by Alec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Craig
Oct 22, 2020 -

Alderman's Toyota responded

Thank you, Alec, for leaving Alderman’s Toyota a 5-star review! We're thrilled to hear that our team always makes your drives to us worthwhile by providing great service. It is a privilege to have earned your business and we look forward to seeing you next time!

October 14, 2020

Everything was good, except after a tire rotation and tire air pressure check, we got about 12 miles down the road and our low tire pressure warning light came on! Inadequate checks? Not enough air? More

by Kmpingree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Harrington and Nick Duprey
Oct 14, 2020 -

Alderman's Toyota responded

Thank you for trusting us with your vehicle. I'm sorry to hear that this light came on and I can understand your concern. We would be happy to look into this for you, so please give me a call at your convenience. Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

October 12, 2020

Overall service was good. However when we were told of the problem and how it was fixed, the individual who took care of checking us in/out talked to us in a manner that was a bit disrespectful. Additiona More

by Mariana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Oct 13, 2020 -

Alderman's Toyota responded

Mariana - We strive for friendly and thorough service here, and I would like to speak with you directly about what happened during your visit to ensure that we are living up to our values. I've tried to reach you but was unable to get in touch. Would you consider giving me a call? Thank you, Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

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