Back

Alderman's Toyota - Service Center

Rutland, VT

4.8
259 Reviews

259 Reviews of Alderman's Toyota - Service Center

Sort by
November 18, 2020

Brought my 2013 Toyota Tacoma into Alderman's for Toyota's Limited Service Campaign (LSC) frame treatment, service work, and snow tires. Everything was done professionally and ahead of schedule. My s More

by jvalen312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Harrington, Corey Ramos, Robert Paterson
Nov 19, 2020 -

Alderman's Toyota responded

We're so lucky to have you in the Alderman’s Toyota family! It makes our day to hear that our service team made your latest visit just as professional and communicative as you've come to expect. Thank you for trusting us with all of your repair and maintenance needs - it was a pleasure to help you get ready to take on the winter in your 2013 Toyota Tacoma!

November 14, 2020

We’ve done business with Alderman’s Toyota for many years and have always had an excellent experience. We plan to continue and always recommend them to our friends. More

by Matsonmarci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil, Roseanne?
Nov 16, 2020 -

Alderman's Toyota responded

Thank you so much for your longtime business and support! We truly appreciate you recommending Alderman’s Toyota to your friends, and we look forward to working together for years to come.

October 28, 2020

I was coming in for a fuel pump replacement due to a recall. I was confused on where to go at first, but the person was incredibly helpful and put my anxiety at ease. My car was fixed without any proble More

by Kaili O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Harrington
Oct 28, 2020 -

Alderman's Toyota responded

Kaili, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Alderman’s Toyota, and if you ever need anything else, don't hesitate to come back and see us again!

October 14, 2020

Everything was good, except after a tire rotation and tire air pressure check, we got about 12 miles down the road and our low tire pressure warning light came on! Inadequate checks? Not enough air? More

by Kmpingree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Harrington and Nick Duprey
Oct 14, 2020 -

Alderman's Toyota responded

Thank you for trusting us with your vehicle. I'm sorry to hear that this light came on and I can understand your concern. We would be happy to look into this for you, so please give me a call at your convenience. Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

October 12, 2020

Overall service was good. However when we were told of the problem and how it was fixed, the individual who took care of checking us in/out talked to us in a manner that was a bit disrespectful. Additiona More

by Mariana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Oct 13, 2020 -

Alderman's Toyota responded

Mariana - We strive for friendly and thorough service here, and I would like to speak with you directly about what happened during your visit to ensure that we are living up to our values. I've tried to reach you but was unable to get in touch. Would you consider giving me a call? Thank you, Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

October 12, 2020

Each time I go to Alderman’s Toyota I have the same experience. People are pleasant and efficient. The place is spotless. Now with the Covid, the seating was spread out and people were masked —someth More

by gormankw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not catch names
Oct 13, 2020 -

Alderman's Toyota responded

Thank you for posting about your recent visit to Alderman’s Toyota. I am glad to hear that our team consistently provides you with great service! Additionally, customer safety remains our priority and we are pleased to see that you were comfortable in our business. We look forward to taking care of you next time.

September 29, 2020

Have always been treated fairly- they have always been upfront with all charges and accepted coupons and do all checks needed based on mileage- done More

by Msjmarty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrington
Sep 29, 2020 -

Alderman's Toyota responded

Thank you for trusting Alderman’s Toyota with your vehicle. I am pleased to hear that our team always takes care of you!

September 23, 2020

Everyone was friendly and easy to work with. They found the issue with my car and repaired it and got it up and running in no time. More

by rtrvermont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Carlson- service advisor. Timothy Robinson- tech.
Sep 24, 2020 -

Alderman's Toyota responded

Thank you for taking the time to leave us a review! It was our pleasure to work with you here at Alderman’s Toyota, and if you ever need anything else, don't hesitate to come back and see us again!

September 23, 2020

Everyone in service was very accommodating! I spoke with the mechanic and he was very informative! I felt very comfortable with the service writer! I’ve never been in such a clean building👍😊 More

by franzonibill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Lisa,Mike the mechanic!
Sep 24, 2020 -

Alderman's Toyota responded

We're so glad we could make your service visit enjoyable, Bill! It's fantastic to hear how well our whole team took care of you and your vehicle. Thank you for trusting Alderman’s Toyota with your repair and maintenance needs!

September 16, 2020

Best purchase and service ever from Toyota...and dogs are welcome visitors...even though a bit of a drive well worth the time spent...will definitely continue with Alderman's More

by TulipLily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Carlson
Sep 16, 2020 -

Alderman's Toyota responded

We're so proud to have gained you (and your furry friend) as members of the Alderman’s Toyota family! It was a pleasure doing business with you, and we look forward to seeing you next time!

...
20
...