
Alexander Buick GMC of Oxnard
Oxnard, CA
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92 Reviews of Alexander Buick GMC of Oxnard
Nieves is the best Service Advisor in the business. Communication is outstanding - and he ensures the work is always done right. Grateful to work with a top professional, like Nieves. Communication is outstanding - and he ensures the work is always done right. Grateful to work with a top professional, like Nieves. More
Calling in before i arrived i let the service department know what the codes were for the emissions systems. After arrival, at my 0830 appt, i called around 1400 to check and the response was it was done a know what the codes were for the emissions systems. After arrival, at my 0830 appt, i called around 1400 to check and the response was it was done and ready for pickup. I received a call about 10 minutes later telling me that the codes were just provided by the tech and the parts were needing to be ordered. I drove 3 hours to this location because i thought i could trust it would be done. I picked the truck up and the service was not completed...I now need to plan another trip to get this work complete. I live in ridgecrest ca and dont have any dealers around that can fix it....very dissapointed. More
I bought a new GMC Sierra from here and everyone was really helpful. I also got my service work done here and have used the body shop. They really try to do a great job the only problem is that GM does really helpful. I also got my service work done here and have used the body shop. They really try to do a great job the only problem is that GM does not have a lot of inventory to buy the exact color that I want and the dealership was not able to get me the exact car I am looking for for my daughter. Other than that all the other experiences I have had have been great! More